Rowhill Grange Hotel & Utopia Spa

Nice laid out

With a over night stay we had to pay extra to use spa area of £20pp Which I though was a joke after spending £300 on a room

Spa

The darkness outside need more lights

The rooms were spacious and beds were comfortable. The pool was excellent at the perfect temperature. The hotel was just the right size. Gardens were lovely and seating area was perfect to sit outside at night. The hotel had a relaxing feel to it. The receptionist staff were friendly and made us feel very welcome the staff at breakfast were very kind too.

No air condition in our room. Tv had a poor connection took a while to work. I felt some area were a bit shabby looking. Young girl working at night could look a lit happier at her work this was off putting whilst being served by her.

The hotel and environment scenery ground are beautiful...staff are helpful friendly .the spa is lovely changing room spotless the lady was amazing at keeping the place clean. Pool was lovely to ! The hole environment is stunning! Breakfast was nice apart from not enough food served for buffa emty for new arrival for breakfast had to wait long time for fresh food to be served. Apart from that food was nice when it eventually arrived. Restaurant food was good standard staff contented and polite.

I requested for a quiet room before I arrived as I needed real tranquility and rest the room was nice apart from the light was out above the desk quite dark....and the first nite the room next door decided to have a disco in the room loud music I was so angry and upset as I payed all this money for a restful weekend I immediately notified the receptionist as it is no falt of the receptionist she sas very apologetic and reassured me she would let the manager...know ,but the noise persisded till 12.30am I could not even relax this is bad management as this should not even be aloud at a relaxation spa hotel defeat s the hole objected I wanted a stress free weekend...the receptionist ask to up grade me but that totally defeat s the object of stress free as I was already settled in my room plus I was not staying long. It's a shame as I been here before and was very happy and now having experienced this ordeal I will not recommend for total relaxation. As I think standers have dropped.!!