NH Collection Bogotá Royal Teleport
About this hotel
Located in Bogota, this lovely hotel for $33 per night is a great choice for your next trip. The 5-star NH Collection Bogotá Royal Teleport is located in Teleport Business Park, just a 5-minute walk from Usaquén Gastronomic area. It offers free WiFi access and rooms with panoramic views of Bogotá.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Bogota
Reviews
4.3/5.0
Excellent(613 Reviews)
100% verified reviews
6.0
good location, nice entrance hall
room 623 was very, very cold, aircondition did not work.
we had a reservation for 3 person but no extra bed was provided
only 2 towels and one bath robe inside bathroom. We had to ask 3 times before staff managed to provide them and only on the second day.
jacuzzi was not clean, body grease was on tiles around water level. 2 days in row even though we told staff.
Hamam sauna is in terrible condition, ceiling falling off, coroded pipes visible, smell. lack of general maintenace in hamam area
9.0
Schitterend ontbijt met veel variatie en fruit alles wat je maar wenst - locatie residentieel gelegen beetje ver van het centrum maar daar kies je voor - centrum moeilijk te bereiken door druk verkeer.
Door corona was niet alles open maar daar kan het hotel niet aan doen - ook overal mondmasker plicht en ook daar heeft het hotel enkel de regels van de overheid te volgen. Hotel waar weinig aan op te merken valt.
7.0
Good location
The restaurant menu
7.0
Buen desayuno y atenciones
No tenía plancha y la caja fuerte no funcionaba. Pudo haber tenido más artículos de aseo.
5.0
La ubicación y instalación
Que la habitación solo me pusiero una toalla y aparte al día siguiente no lo cambiaron me dejaron la misma ,la habitación no quedó limpia
7.0
La unicacion
No estan pendientes de rellenar el shampoo, el jabon, y las toallas no las dan completas, hay que recordarles para que hagan estas cosas.
8.0
Restaurant and location
All good
8.0
I was automatically upgraded
The breakfast spread was good and the room was very spacious.
The staff was quite friendly & helpful.
I was tired the 1st day as I checked-in during mid night and requested for breakfast as a take away. I was extremely disappointed to see the items packed. Just a couple of bread slices and 3 fruits while there are so many good items for breakfast :-(
10.0
modern luxury hotel .staff friendly ,helpful and very professional.
everything was great !
8.0
everything was fine except the restaurant… bad service bad food and bad attention.
1.0
Getting out of there
Everything - we arrived as normal but it took 30 minutes to check-in despite there being no queue. Finally we were told where our room was so went (we booked the "Premium Double Room with View and Terrace" with views of the mountain), unfortunately there was no terrace and no mountain view (we had a view of the road instead). We went back down to reception so they could put us in the correct room...another 30 minutes goes by but at last they tell us another room is ready. We go up to the room and there are 4 people inside cleaning, not the impression you want. There was also no terrace again. We go back downstairs once more, after another 30 minutes they eventually tell us that they don't have any rooms available that we booked, hence they put us in a different room (twice). On top of all this, they really didn't care or understand, and were barely apologetic. In total an hour and a half later, we left and went back home. Terrible experience, will never again book with NH.
10.0
location is amazing. Staff is very friendly
nothing
1.0
what Horrible experience at this hotel i usually dont write reviews but on this one i felt compelled i arrived on 13 sep and booked to stay at 22 on the 15th i went down to reception and informed them that i would be going for few days and will be back bear in mind i already paid up until 22 so when i came on 18th in evening to go back to my room i was told my room was given to someone else and i was checked out! i explained to them how could they check me out when i paid to stay until 22 and i still have few days? they said they made a big mistake i also had belongings in that room and they would not allow me to get them so i lost hundreds pounds worth of items i would advise anyone going to this hotel be careful your room could be checked out at anytime!
7.0
Facilities . Free room upgrade after giving us the wrong room . Food taste . Value for money .
Lack of English from staff . Little broken things in room . Service very slow . Drinks never available or take an hour to arrive . Gave wrong room to 3/4 rooms we booked and didn’t tell us until we saw and came back to complain , very dishonest and rude .
9.0
breakfast
8.0
Big rooms, clean, confortable
Air conditioner in room was set to a standard temperature that was too hot. I even called for assistance and the guy coudn't help. If I opened the window at sleeptime, it was too noisy outside.
Also we were 2 in the room and room service always brought food and beverages for two but with cutlery and napkins for one. Even asking for extra, they never did it right.
8.0
The air condition can not heat.
9.0
Breakfast was varied and plentiful. On Sunday they have a special brunch with even more food variety and music.
Front desk employees were helpful when needed. Room was nice. Beds and pillows were very comfortable. I would recommend this hotel.
Sometimes service at restaurant was lacking.
10.0
Great Service, friendliness.
Nothing
2.0
terrible customer service ,
kitchen 1 star
stuff 1 star
location
7.0
The comfort and design of the room
The rude patronizing receptionist female night receptionist. She had a Terrible attitude, service so rude and condescending. Someone needs to set her straight
FAQs
How much does this hotel cost compared to others in Bogota?
The average price for a rental in Bogota is $39 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at NH Collection Bogotá Royal Teleport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at NH Collection Bogotá Royal Teleport. Enjoy the water!
Is NH Collection Bogotá Royal Teleport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at NH Collection Bogotá Royal Teleport?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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