City Express by Marriott Suites Toluca
About this apartment hotel
Located in Toluca, this lovely apartment hotel for $44 per night is a fantastic option for your next break. Situated in Plaza Sendero, this modern hotel offers a free continental breakfast, free WiFi and free transport within a 10 km radius. The suites come with a flat-screen TV and seating area.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Family friendly
Map of Toluca
Reviews
4.4/5.0
Excellent(176 Reviews)
100% verified reviews
2.0
The suites have a good kitchen with larger fridge, pots, dishes, etc.
The room has lots of ambient lighting options. There are some positive changes since being bought by marriot... new big bottle of water in the fridge when you check in plus 2 small bottles in the bedroom, toothpaste, dish soap & dish sponge. The cleaning staff is very friendly and helpful.
We've been stay atleast 20-40 days a year at this city express for work (plus other locations), under my husband's gold status, because in the past we liked the space, kitchen, soft beds, good coffee, fruit, and allowing our small medical service dog.
But Since being bought by Marriott...
Bad...
The beds are as hard as the floor (we even tried moving rooms).
The hotel now uses some strong lemon chemical spray all over the carpet to make the room smell clean (instead of shampooing the dirty carpets)...this spray gave us migraines.
They got rid of their awesome coffee... The new coffee tastes a bit like vomit.
When we asked to switch rooms for a softer bed, they gave us a room with an equally hard bed and where the original toilet seat was replaced with one that was smaller than the toilet... Forcing you to sit on the soiled rim underneath. They denied this and said it's the same as other rooms.
And they said they will no longer allow (genuine, documented, trained) medical service dogs.
And all that at double the price of nearby hotels.
We have spent a LOT of money at city express over the last decade as our preferred choice for business travel. We have stayed at this location atleast 3 weeks total this year. But I'm not sure we will be using city express anymore. It has changed since they started changing to Marriott.. And mostly in bad ways. We might take our business elsewhere after this experience.
đą
What happened city express? You used to be amazing. Please be amazing again. Fix yourself city express !! Fix it Marriott!
5.0
The staff was nice and helpful. And we could check in early, so that made our trip easier. They were also taking care de 24hs so we felt secure.
The internet wasn't working, we had so much trouble to get by. The surroundings where too dirty and smelled bad. The sheets weren't that clean and the bathroom looked old, dirty and not well taken care...
FAQs
How much does this apartment hotel cost compared to others in Toluca?
The average price for a rental in Toluca is $50 per night. This rental is $6 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at City Express by Marriott Suites Toluca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didnât find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is City Express by Marriott Suites Toluca pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott Suites Toluca?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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