Dreams Jade Resort & Spa - All Inclusive
About this resort
Nestled in Puerto Morelos, this attractive resort for $205 per night is a great choice for your next trip. Set on a private beach in Puerto Morelos, this luxury all-inclusive complex has 3 outdoor pools, 8 restaurants and a hydrotherapy spa. Suites have a terrace with sea or jungle views.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Puerto Morelos
Reviews
4.3/5.0
Excellent(757 Reviews)
100% verified reviews
6.0
Great views. Staff was friendly. Wedding planner Tania was very helpful and kind.
Mosquitoes and the food was just meh.
7.0
The property was clean and staff were courteous. Location is good.
Staff trying to sell the property. The food can improve. Not too many activities for kids.
5.0
I liked the little restaurant out by the pool, food was good there. The bed was comfy to sleep on. The breakfast and lunch buffet was also good too. The pool area was fun.
I didn’t really like any restaurant, the food didn’t taste that great. The only restaurant that tasted ok was Spice. The first day i got there, i went to use my $400 Dyson blow dryer and it blew it, my blow dryer stopped working. There was very little a/c in enclosed areas.
10.0
the location is very strategic, the waiters are friendly and the breakfast is also very good. next time I will stay here again. best hotel ever
7.0
A short ride from CUN airport and we immediately felt welcomed. We booked preferred and our rooms were available upon arrival. I liked the preferred lounge. The staff was very friendly. The international buffet was great and had a lot of options but I mainly ate omelets every day. They did have GF options available. The poolside kitchens were great! Nachos, wings, hamburgers, and fish tacos. If you go please try the French and Mexican restaurants. Lots of activities for families.
The first night there was some confusion about which restaurants were open and if room service was open which I did speak with one of the managers Jorge about. Our jacuzzi was not clean upon our arrival and I did request for it to be cleaned but I'm pretty sure housekeeping didn't get to it. The staff will tell you to download the app but you don't need to; call room service to order because the app will state that it's closed, the staff post events and open restaurants in the elevators every day. During our last full day, however, I think service was lacking. I'm not sure what happened but there seemed to only be one server and two bartenders poolside.
10.0
The room was very clean and comfortable
The food was good, but it could be better!
10.0
Everything!
N/A
8.0
The staff were all so kind and very cheerful. Loved that everything you needed could be ordered using their great app.
The buffet was great and the shows were really great as well!
As you arrive you get bombarded into a one hour+ long pitch about their timeshare packages,they wouldn’t even let me go to my room without signing up for the breakfast. This sit down shouldn’t be the first thing I’m tired to after hours of travelling.
10.0
Beautiful wedding. Great accommodations and staff were the best!
8.0
Went as guests to a wedding. It was a great venue for the occasion and their staff did a great job pulling it off. it’s a great place for couples and adult gatherings. I liked that there weren’t a lot of kids.
Some wedding packages come with outdoor receptions complete with a dj and light show. They’re done by midnight. Also, go in aware that they’re going to pitch you the $25K 30-year membership to their Vacation Club. (The new timeshare-esqe scheme)
8.0
Sid not like there wasn’t a place to grab food quickly instead of having to sit down and wait for availability. pool also closed too early. si se is 730pm and pool closed at 7pm
4.0
staff friendly and attentive
food was horrible- tasted like it came from cans or frozen food aisle and lots of people got food poisoning
9.0
you could do most things with out a line up ( room at bars, dinner reservations last minute, nice tables at buffet) always a welcome staff to greet you like a big happy family thank you for the week!!!!!
7.0
preferred is worth paying for as the pool area is brilliant and the service top notch
patchy wifi by adults pool. poor really considering clients have paid extra for the privilege. also sports bar didnt show English premier league because “its a paid for channel”. bit odd that a hotel with all these clients and high standards can’t pay for for a channel that gives access to the greatest football league in the world.
10.0
Good view
Nothing
10.0
superb in every way … it’s what dreams are made of !!
8.0
The location is good right next to the beach,the swimming pool is nice as well.I really like the coconut ice cream from the cafe,most of the staff r really friendly
The thing I hate most is right after we checked in,they told u wait there for some vouchers(it's totally useless) then there is guy trying to sell you timeshare which is really annoying asked a lot of piracy questions and took us a long time
There r a lot of seaweed in that area of ocean,all the acohol r weak ,the food they providing in room service r really not good at all,seems they intend to make it taste bad so people have to get down to wait in such a long line for food(Some of the waiters have bad attitude maybe because they were too busy)
7.0
Some of the staff don't know the restaurants schedules and couldn't go to the restaurants I wanted to go due to the fake info given to me. There are only like 2 waiters on the pool area attending 50 people, so had to wait for long periods of time.
7.0
the comfort and elegance of the rooms.
kindness of the staff
the beach-sea hard to swim because of rocks in the water
breakfast buffet can get crowded with food supply to be missing in some parts of the buffet.
not acceptable for the daily rate of 600 dollars for a family of three.
it is a good standard of massive all inclusive resort that if you get it in a good package deal is okay . if you need to pay full
price I would say it is overpriced.
10.0
my friends and I celebrated my 27th birthday here and it was nothing short of amazing!! all the staff were incredible! everyone made you feel welcome and comfortable. I definitely will be back
5.0
Sports bar was good
Bar drinks were good
Room service was good
In general the staff was good and had a good attitude
We got offered the loyalty program, even tough we said we didnt wanted to buy it they kept offering the program to us and we lost more than 90 minutes of one day
The hotel felt understafed
Buffet was not clean, very messy
3.0
staff were absolutely amazing
had to queue for everything and had to get up at 7am to get a sun bed.
10.0
Exceptional service at every turn.
Everything was perfect
7.0
location, clean,
pillows, no reservation in restaurant which is stressful, not enough long chairs
FAQs
How much does this resort cost compared to others in Puerto Morelos?
The average price for a rental in Puerto Morelos is $100 per night. This rental is $105 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Dreams Jade Resort & Spa - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Dreams Jade Resort & Spa - All Inclusive. Enjoy the water!
Is Dreams Jade Resort & Spa - All Inclusive pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Dreams Jade Resort & Spa - All Inclusive?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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