Toby Carvery Birmingham by Innkeeper's Collection

The room was very well kept by housekeeping. I relayed this to a couple of members of staff today, because people probably don't remark about the positive as much as the negative. A well fitted out room, and very clean. The bed was a dream - 4x wonderful, quality fluffy pillows and an amazing quality mattress with a thick topper for magnificent comfort! I'm a dreadful sleeper, and suffer with chronic pain/fatigue/illness, so the level of luxurious comfort that the bed/mattress/linen etc provided was greatly appreciated, and far exceeded expectations. The handwash/shower gel were both good quality. I found the bathroom really well appointed and cleaned to a high standard, and the towels were excellent quality. The room was lovely and warm. A good stock of tea & coffee with a kettle, which was welcomed. Also, the man on the bar/reception at 10pm was very friendly and informative. The woman on the bar the next morning was also friendly, as was the member of housekeeping I chatted with briefly as I left. The Toby Carvery buffet breakfast was as good as always, and reasonably priced. Overall, a really good experience - I would definitely visit again and recommend to others. Thank you 😊

Nothing

I enjoyed the biscuits in my room and the room was very big for the price. I slept extremely well and I enjoyed my breakfast.

I would have liked my room to have a bath. I couldn’t eat any plumed tomatoes even though I like tomatoes generally.

Convenient

Lack of late check in

Bed was comfortable and room was clean

Very dated. My room backed onto the pub garden so was a bit noisy.