Sheraton Haikou Hotel

About this resort

Situated in Hainan, this charming resort for $70 per night is a great option for your next vacation. Sheraton Haikou Hotel is located on the west coast of Haikou City, close to Haikou Wuyuanhe National Wetland Park. The elegantly styled hotel gardens are connected to the beach.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Hainan

Nearby attractions

Guanlan Lake Huayi Feng Xiaogang Film Commune

Sheraton Haikou Hotel

4.1

Excellent(35 Reviews)

Resort in Hainan

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Hainan

Nearby attractions

Guanlan Lake Huayi Feng Xiaogang Film Commune

Reviews

4.1/5.0

Excellent(35 Reviews)

100% verified reviews

8.0

Mar 2024

Хороший отель, но есть нюансы

Вкусная еда, близость к морю, свои гейзеры

На пляже нет лежаков, меню не меняется, все спортивные активности платные (теннис, билльярд, велосипеды), нет пляжного волейбола, нет европейцев, нет банкомата, который принимал бы европейские карты

10.0

Aug 2023

A wonderful value for such a tropical location and superior service

I arrived at the Sheraton Haikou directly from the MGM Grand Sanya, and without a doubt, the Sheraton was a much nicer experience in many aspects. Check-in at the Sheraton (I am a foreign tourist, so I understand there are procedures to be undertaken) was under five minutes, whereas it took about 45 minutes at the MGM Grand, and they could immediately process a credit card payment, whereas the MGM Grand staff had to firstly locate such a machine and then find a second one after the first didn't function. One truly superior feature of the Sheraton is its live music and lobby bar. I enjoyed every second of the multilingual singer and keyboardist, who alternated between English- and Chinese-language songs. This was complemented by the central location of the bar (which allowed for people watching in the lobby) and a relaxing, dimly lit atmosphere. No such central bar exists at the MGM Grand Sanya, where their singers' English-language songs were practically incomprehensible to native speakers, as they clearly must not have been born, raised, or studied in an English environment. The Sheraton has a very lush, tropical tree-filled outdoor walkway leading to the resort's pool and beach that is particularly beautiful at nighttime, and the Breeze restaurant had a wonderful selection of international foods with great wait staff service. Lastly, the housekeeping staff was incredibly efficient, detailed, and responsive.

The hotel is about an hour's drive each way from the airport.

9.0

Jul 2023

Satisfied and well enjoyed

Cleanliness and it’s facilities

9.0

Jun 2023

generally the hotel is good and the staff are very friendly

the property is very near to the beach and the facilities is suitable for kids and elderly. was worried about the smell initially but I’m fact it was not an issue at all. the breakfast was pretty good in terms of the varieties, taste and qualities. The beach is clean, very close to the Wu Yuan He wetland park. highly recommended! I would like to praise the swimming pool life guard team for their professionalism and their sense of humility. 1 of the late afternoon my daughter wants to play the slide but since it was slightly raining, the playground was closed. however, when the rain stop and become drizzled, the life guard opened for us and allowed us to play in a short while after knowing that we would be checking out the next day. thumbs up to the team!

on 5 June 2023 around 10am, one of the lady staff at the counter was not friendly. I consulted her about how to book the back trip from duty free shopping center to hotel, and was told me that can be done in the app, however I Hv tried and the app doesn’t hv this function so that was why I asked her how to book it. I was standing in front of her and again asked her to help, but she was busy with her stuff, there was no other customer except me. in the end another lady staff came and help me and explain to me in detail. Also told me that I don’t need to book the trip back and can just wait at the pick up point. So… obviously the first lady staff gave me the wrong info to me, if she was not sure, she can divert me to other expert but please don’t provide wrong information. another one is can the Hotel do vacuum cleaning to the pillow? my daughter suffered some bed bug bites one of the nights and I asked to change new pillow to her and the next few nights she is fine. no more bed bugs bites

10.0

May 2023

It was an overall great stay and experience.

The staff was attentive to all of our needs. The room was great and the grounds and pool area was nice.

The water slides were under construction and I would like to have had cocktails service at the pool area.

7.0

Apr 2023

nice after getting used to it being run down

location and friendliness of the staff

badly maintained and understaffed: -playground rusting away that kids cannot use it due to possibility of injury. -the landscape / garden was not maintained throughout the property looking quite wild in some areas. - old and partly not working arcade games for the kids - pool was not clean throughout - only parts of the pool were open to use

7.0

Sep 2022

good

Very nice pool , good breakfast

we stayed during the lockdown in Haikou , couldn’t use the gym and the tennis court

5.0

Oct 2021

Passable

The slides for the kids, but just 2 of them were working.

You need to pay for to rent the kids inflated, the boat, board, etc. there is no beach in the hotel, you need to walk around 10 minutes, in the website its write that there is beach. The dinner buffet was not good. The room was smelling like humidity.

6.0

Oct 2021

This hotel should not be called “Sheraton”

- The staff was very friendly and helpful even if most of them not speaking English. - Beautiful, green and well maintained garden!

- the hotel infrastructure is oldish, places like kids indoor playing area seem not to be renovated for many years and the rooms smell moisture - we choose this hotel for the water activities for kids but out of 4 slides only 2 were open and not all of the time. Not mentioning closed pool bar and badly maintained pool for kids - terrible “SPA” experience - “aromatherapy” massage had no smell, no music, no spa ritual at all, not enough of towels to cover the body, massaging ladies talking all the time and even writing a message on her phone when massaging! Never seen that, not worth spent money at all and definitely not up to the “Sheraton” expectations

10.0

Jun 2021

Exceptional

Absolutely beautiful pools, hot springs, general grounds area. Room was spotless, perfect location. A wonderful trip. We checked out midday and used the facilities until around 8pm before a late night flight.

I booked a double room and arrived at 11pm so myself and my partner ended up in a twin room which was frustrating. I had a sea view room - balcony does not open for safety reasons and to keep out bugs. Breakfast good quality but totally overpriced.

9.0

Aug 2020

Great place to stay for holiday

Staff are nice

Beach facilities can be better

2.0

Jan 2020

Worst Sheraton I have stayed in (in terms of staff service)

Rooms

Staff too slow Could not even come up and get our bags after 2 phones calls Advertised Hotsprings but 2 out of 4 were only working

FAQs

How much does this resort cost compared to others in Hainan?

The average price for a rental in Hainan is $48 per night. This rental is $22 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Sheraton Haikou Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Sheraton Haikou Hotel. Enjoy the water!

Is Sheraton Haikou Hotel pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Haikou Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Sheraton Haikou Hotel

About this resort

Amenities

Map of Hainan

Nearby attractions

Sheraton Haikou Hotel

Resort in Hainan

Reasons to book

About this resort

Amenities

Map of Hainan

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Hainan?

Is parking included with this resort?

Is there a pool at this resort?

Is Sheraton Haikou Hotel pet friendly?

What amenities are available at Sheraton Haikou Hotel?

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