Amatara Welleisure Resort

Very nice, big and clean room! Very good and friendly staff always there to help. Nice pool and facilities. Tasty breakfast, lovely views. Quite location.

Found two lizards in the room but fortunately I called on reception and sent someone to take care of them.

Great view, facilities and service

Location is a bit far from airport and main Phukey areas

best Pool.

Beach could have been kept better

Landscape from pool

Looks Like a Five-Star Resort, Feels Far From It Amatara Wellness Resort Stayed 6 nights | Couple | Peak season (including Christmas) We stayed at Amatara for six nights during peak season, including Christmas. While the resort is visually attractive, the overall experience did not meet five-star standards. The room showed clear signs of poor maintenance: visible wear and tear, exposed electrical outlets, and very noisy air-conditioning units that affected sleep quality. The staff is polite, but there is a clear lack of manpower. Reception often seemed to be managed by a single person handling everything. There is no dedicated concierge service, and information we received regarding an expensive tour we booked was misleading and conflicting, which was very disappointing. Breakfast service was disorganized: no host, no clear seating process, and no explanation of the format. It was unclear where to order coffee, and when ordered, it arrived cold twice. Only on the third attempt was it acceptable. Being told the coffee machine was broken is not reasonable for a hotel of this category. The pool is beautiful, but there are far too few loungers for the number of guests, creating a constant lack of seating. Public areas look nice but feel empty and lifeless no music, no active bar, and no atmosphere. Even on Christmas Eve, the festive feeling was almost nonexistent. The resort is very remote, with little access to restaurants or activities outside the hotel. Despite this, the hotel offers only two restaurants (one for breakfast), both with average and uninspiring menus. Housekeeping was inconsistent: the minibar was not replenished unless requested (despite being stated policy), bathrobes were removed daily but not replaced, and cleaning often arrived very early in the morning despite repeated requests for later service. Bathroom cleanliness was below expectations. On the night before departure, our room key stopped working.