Mercure Bali Nusa Dua
About this hotel
Located in Kuta Selatan, this lovely hotel for $77 per night is a great choice for your next break. Featuring an outdoor swimming pool and a fitness centre, Mercure Bali Nusa Dua offers non-smoking rooms with contemporary décor. Free WiFi is provided and complimentary private parking is available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Kuta Selatan
Reviews
3.6/5.0
Good(629 Reviews)
100% verified reviews
1.0
Customer service is at a deplorable level in this hotel.
I was physically injured in the hotel spa after receiving a massage. I would urge you to reconsider any spa treatments you have or intend to book as the injury I suffered completely crippled me and obliterated my future travel plans.
They chose to deny what happened.The email received by the manager of “deSPA” was utterly disgusting, they expressed no compassion and claimed no responsibility.
Within a half hour of getting the massage, my back seized up. I was unable to walk.
I contacted reception straight away and they initially did not send help. I had to outsource a doctor from outside the hotel. I ended up in hospital on an IV drip for the excruciating pain I was in.
3 weeks on I am still in pain, receiving medical attention and waiting for an MRI scan to see the extent of the damage to my back.
This holiday of a lifetime literally turned into a nightmare. I missed my trip to Australia and therefore I am thousands of euro out of pocket and still suffering due to the injury caused in the spa in this hotel.
AVOID this hotel and Spa at all costs.
5.0
Large garden. Area Nusa dua. Nice photo in internet.
Bedroom were crowded. No place for 2 big Luggage. Just mini place for hangers. Sink /lavatory near the bed. The lay out of bathroom , WC, and sink were discomfort. Toilet door and bathroom door were cross to each others. Strange designed. Shower were broken. No towels ready, mini Terrace. Mini Bed room only 3 m wide.
8.0
great value for money
8.0
Room is clean and comfortable
Breakfast to be upgraded with variety of foods include some Indian food for the benefit of Indian travellers
7.0
The location was great, it is close to the beach and supermarket. The staff is pretty friendly. The breakfast was not bad. Also, there is a suitable road on the hotel territory to practice riding a motorbike
The sink in the room is too close to the bed. It would be better if it were in a separate room. Unfortunately, if you go to the toilet when someone sleeps, you will bother them because of the noise. The glass door in the toilet room makes you feel uncomfortable because your silhouette is partially seen from the room.
8.0
Breakfast was great
Staff was helpful
No shower room available even no late check out can be provided
1.0
Worn out hotel with terrible staff service. Hotel room with smells, water heater was not functioning and no solution was provided.
4.0
Good swimming pool, big breakfast
So dirty rooms/towels etc, disgusting smoke smell, uncomfortable bed
10.0
Lovely breakfast and great showers , a nice and quiet atmosphere
8.0
The check in staff were excellent. Especially the lady manager.
The pool and gym
Enjoyed the breakfast, even though it mainly catered for Indonesian tastes
The breakfast staff were very helpful & nice.
7.0
Price, swimming pool, transfer to the ocean
Room , bad smell, wet bed linen, old, tired room
7.0
The Pool was awesome accept it was raining and abit cold
The room that we stayed in was abit small
9.0
thank you
nil
7.0
accessibility
it needs some
updating
4.0
Pool was quite nice and it was good to have a gym for a few days. The shuttle bus to the beach was helpful.
Hotel was in need of maintenance. Rooms are extremely small and tight. AC was always freezing and unable to be controlled or temp raised. Rooms were always damp and smelly. Staff were friendly however English was quite poor in comparison to most hotels/villas in Bali. Food was expensive for Bali standards. We waited over 1hr for our kids pizza to be cooked. The decking in the pool are was lifting and causing a trip hazard. There was bottled water in the rooms however it required a bottle opener which was nowhere to be seen. There were marks on the tables where previous guests had opened them. The bathroom was extremely tight and small. Beds were largely uncomfortable. It was quite expensive on a per night basis.
7.0
staff
Needs renovation , no room
service
FAQs
How much does this hotel cost compared to others in Kuta Selatan?
The average price for a rental in Kuta Selatan is $78 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Bali Nusa Dua. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Bali Nusa Dua. Enjoy the water!
Is Mercure Bali Nusa Dua pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Bali Nusa Dua?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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