the location is absolutely stunning it’s very hard to beat if you’re looking to be in the heart of the action. the host was very gracious and helped us with everything from parking to finding a place to eat a nice dinner. highly recommended.

if this place had been a proper two bedroom (it likely wouldn’t be the same great value however) it would be the icing on the cake.

Perfect location in the middle of everything! The Campo is literally just outside our window. Well appointed and clean apartment. Excellent host who also arranged dinner reservations for us… which were excellent.

We could not stay longer.

Had to contact someone to meet us and she was on time, polite and helpful.

Just a little uncertainty at first about who to talk to.

i liked the owner which has been very kind and welcomed. the apartment ist in the heart of the city and perfectly located. the windows are such a good quality that when closed you don’t hear the people on the streets bellow.

The location was exceptional. Also, the contact to the owner was very easy. I strongly recommend

The only minor aspect is the air conditioning which cannot work in both rooms in the individual mode..

Excellent location and the flat has everything you need.

Only complaint would be that the bedroom air conditioner didn’t really cool the room. The main living space was much more comfortable.

Palazzo Lenzi (Saracini) is located in the medieval building right on Piazza Il Campo, but with lovely views facing the historic town. It is in the heart of everything! We were just a few minutes from the Duomo, cafes, restaurants, attractions, and shopping. We texted our host upon arrival at the train station. She met us at the apartment a few minutes later, leaving us with apartment keys, general instructions, and restaurant recommendations. Palazzo Lenzi (Saracini) is well-appointed, modern, clean, and comfortable. The sound-proof windows are wonderful - we slept well! We asked our host if we could possibly stay a couple hours past check out time because our driver would not arrive until then. She said it was okay and hoped we enjoyed our stay (we did!) If you want a memorable stay in charming apartment on one of the most beautiful piazzas in Italy, I highly recommend Palazzo Lenzi (Saracini).

It was all lovely!

The location is good, but this is not the apartment we saw on Booking.com. It would have helped if it had been made clear that the host has more than one apartment in the building, rather than thinking you have booked a lovely place overlooking the Piazza del Campo, when in reality your windows have views of other apartments instead!

The directions to the apartment could have ben MUCH better. To be told after dragging your bags up a steep hill that we could have used an escalator didn't help either! Quite simply, whilst the link on the booking confirmation does in fairness show this apartment, to be honest we didn't look at it, as all the imagery up until confirming shows a lovely spacious apartment, not a small "student" style one, and that's what we feel we were lead to believe we had booked!

it was nicely decorated and comfortable. The location was right in the thick of things! Christina was kind and attentive to our every need.

The sofa bed. As a sofa, it was quite uncomfortable. My family has vacation rental properties and couches/sofa beds wear out pretty fast.

Amazing position overlooking the campo.

nothing not to like

Location, all sites close by, the view from the suite was fantastic!

Location can't be beat. Flexible and helpful host.

Nothing

Wonderful

Great location and view.

The appartment is not very clean and the decoration is becoming slightly shabby. It is annoying to be charged local tax and a cleaning charge in cash even though Booking indicates that taxes are included. The stay was saved by the great location - the view of the campo is extraordinary.

perfect location and an extraordinary friendly and supportive host.

convenient to anything you want to see in Siena. Very quiet apt. And close to a good torrefazione for the morning breakfast.

the location is perfect

Absolutely loved our stay at Palazzo Lenzi and in Siena! Apartment was exactly as we’d hoped, very traditional with incredible views over the piazza. Our host was incredibly friendly and helpful, recommending fantastic restaurants which we visited and loved. Will 100% book to stay here again the next time we visit Siena! Thank you for making our stay so memorable, look forward to our next visit!

location and privacy

It took the first day to get things working. it would have helped to have a couple of things explained. The WiFi didn’t work initially and the stove needed some explanation. it also wasn’t until the second day that I discovered cooking utensils in the dining area. I almost went out to buy some before I discovered where they were at.