The service was incredible and the rooms were beautiful.

In hindsight I would have book a room with a fan, our room didn’t have one and it was hard to sleep.

Es un lugar muy bonito y cómodo. El staff es muy amable y no son invasiones con la naturaleza.

Good breakfast, wonderful location.

The location is great - you're in the reserve and surrounded by wildlife. The trails by the hotel and the set up for the tours is very good - the guides are knowledgeable and are excellent at spotting.

For the price paid - the overall experience didn't live up to expectations. At £500+ a night - this is competing with the very best hotels and offerings, and the service isn't up to scratch. The main areas I'd highlight: - The food was poor - less good than what we experienced on some camping trips. This really should be improved. - Since COVID - a lot of the unique wildlife is now a lot less likely to be seen. Jaguars for example are now very rare, the lagoon trip to see piranhas etc. Is no longer possible because its dried up and one of the claylicks is no longer viable. Clearly this is not the lodge's fault - but previously this would have helped justify the price premium whereas now it doesn't. Other friends who stayed in lodges further out saw materially the same wildlife as us. - House keeping was of an average standard. Again very good compared to other hotels, but for the price paid I'd expect regular turn down and fresh sheets / towels (whereas my bed sheets were slightly stained and fresh towels weren't always provided). Overall - we had a nice time but we were disappointed given the price paid.