Park Place Hotel

Park Place Hotel Hotel in Nairobi
Park Place Hotel Hotel in Nairobi
Park Place Hotel Hotel in Nairobi
Park Place Hotel Hotel in Nairobi
Park Place Hotel Hotel in Nairobi

About this hotel

Situated in Nairobi, this lovely hotel for $75 per night is a great option for your next vacation. Park Place Hotel is located in the suburb of Karen, neighbouring the Nairobi National Park. The hotel has 24-hour front desk, business centre and restaurant.

Amenities

Pool
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Family friendly

Map of Nairobi

Reviews

2.3/5.0
Average(19 Reviews)
100% verified reviews
5.0
Jul 2022
Passable
Bed
No hot water and no service
5.0
Jul 2022
nice and ok
its location is good
no hot water
6.0
Jun 2022
Pleasant
Location
Bar and dining. Mosquito s
2.0
Mar 2022
Very poor
Breakfast was delicious and staff were efficient
The room was full of mosquitoes. The mosquito repellent were not effective. The bathroom is crumpy. The towels are old and torn on the sides. The building has no elevators/ lifts. The carpets are dirty
4.0
Aug 2021
Disappointing
The location was good for our trip as we were attending an event in the area. Staff are generally helpful as they immediately accepted a late checkout time for us to coincide with our flight time. Breakfast was decent though simple and due to covid-19 it was served to the room. The front desk persons Mercy and Samuel are easy to talk.
Booking.com's description of the property is outdated. This property is listed as a 3 star hotel while in my opinion it is close to a 2 star property. It is old and not well maintained though due to demand there is construction for extending the hotel. The plumbing that goes through the wall is clearly audible and we would hear the water from washrooms above us rush through the plumbing pipes. The bathtub and commode were stained and walls have cracks. Water pressure particularly in the hot water tap is almost at zero. We had to use the cold water tap and that too at one time stopped as the water is pumped up and without electricity it ran dry. The hotel takes prepayment for the first night but that has to be either through a direct bank transfer or someone locally has to visit the hotel. I had contacted Booking.com Customer Service because the property was asking us for a bank transfer for the prepayment when I had already given my credit card details to Booking.com for confirming the booking. This message was sent 2 days before our arrival at which time we were already travelling. I wanted Booking.com to use the credit card details to make the prepayment as we were travelling as it was not possible to do a bank transfer (I would not want do that anyway). The customer service person told me that Booking.com does not have access to the credit card details, which was a major surprise for me. What was the reason for asking for credit card details at the point of booking then? I was in a bind as the property had messaged that they are unable to confirm my booking without the prepayment. Fortunately, I was able to organize through my contacts for prepayment to be made locally in Nairobi otherwise we would have reached the hotel and our booking could have been removed. So simply I got NO customer service from Booking.com.
1.0
Aug 2021
They were very stubborn and unprofessional. Would not recommend to anyone. It’s not even worth 10% of what they charge.
Nothing In fact I hated it
It’s rooms, staff facilities, lighting, bathrooms not equipped, broken knobs The list just goes on…
1.0
Aug 2021
Pathetic, Very poor Hotel, Not at all worth your money
Pathetic Situation, Dirty Rooms, Dirty Carpets, Bathroom Door Latch was broken so it was open all the time even when you are inside, when you sit in the Toilet, dirty door would touch you. Not at all as per what you see on the pictures provided on the site, No Lifts, No Phone in the room, No Lights, List is still too big
Pathetic Situation, Dirty Rooms, Dirty Carpets, Bathroom Door Latch was broken so it was open all the time even when you are inside, when you sit in the Toilet, dirty door would touch you. Not at all as per what you see on the pictures provided on the site, No Lifts, No Phone in the room, No Lights
4.0
Aug 2021
They have double pricing standard. They are charging more on Booking.com. I have checked with front desk , they literall
Location was superb…. Full forest and garden view
Staff was diplomatically polite….. they are polite but won’t accept or consider any of ur request. Pricing policy…. Different pricing on Booking.com

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $60 per night. This rental is $15 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Park Place Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Park Place Hotel. Enjoy the water!

Is Park Place Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Park Place Hotel?

We found 12 amenities for this rental. This includes pool, kitchen / kitchenette, internet / wifi, fireplace, and smoking allowed.

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