Grand Sapphire Hotel & Banqueting
About this hotel
Nestled in Croydon, this lovely hotel for $49 per night is a fantastic choice for your next trip. Located in Croydon, 2.5 miles from East Croydon Station, Grand Sapphire Hotel & Banqueting features air-conditioned rooms and free private parking. Grand Sapphire Hotel & Banqueting features free WiFi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Family friendly
Map of Croydon
Reviews
3.5/5.0
Average(3,063 Reviews)
100% verified reviews
8.0
It is very clean, complimentary breakfast was good although not all dietary requirements are catered for. There free parking was available on site. The room was good. The staff were very pleasant. It’s the second time we’ve booked there and would go again.
They had put a single duvet in a double cover which they would have changed if we had asked.
8.0
Drive a sprinter van so always need a big car park plenty of gated car parking very quiet at night and had a good selection of places to eat within a 5 minute walk
Breakfast was self serve no bacon and little weird hotdog like sausages couldn't fault the place otherwise
9.0
The service was ok because the staff are polite and the environment is quite the room is conducive.
I complaint about the need for a towel but was not given despite the fact that I went to reception to remind them .that is not a good experience
7.0
Clean, comfortable, basic hotel.
Not sure why a hotel was built on an industrial estate (assuming the estate was there first)
10.0
The lady on the desk was amazing, really impressed me how thoughtful and the service was brilliant sat night she was there super helpful
Emptying the bottle bin and 3 am
10.0
Good
9.0
The room, the staff and accommodation
Not enough breakfast variety
10.0
So good
Sausage. Most of people don't like a sausage please arrange some alternate food. Thanks
9.0
I love the staff... always ready to assist you and always smiling. The building was clean and there were on going fixes every time just to make sure everything was okay.
Everything was great but maybe the breakfast could be spiced up a bit. It was the same breakfast every day and maybe there could be a name tag on each food. But it was a delicious and great breakfast. There was always somebody there to assist
6.0
Breakfast ok, location good
One of the nights i can barely sleep, the window has issues and it was buzzing really loud at random intervals during the night, not even the tv nor white noise can mask it
6.0
It was relatively cheap. Nice staff. Clean linen and towels . Lovely girls on reception at check in and check out.
Shower tiles were cracked and badly repaired. Shower door fell off rollers when I slid the door open. Instant coffee at breakfast (expect it in the room at a budget hotel but not at breakfast) window view was of a roof. Cold corridor.
8.0
It was quite clean and easy to locate
The staff were not particularly pleasant and looked miserable. Then why have such a big space and don't have a restaurant where guests can eat? We have to go pick our meals like prisoners. Also, their breakfast is proper horrible and don't think I will be returning
8.0
Looked very festive and inviting.
Nice bathroom and piping hot water. Comfortable bed. I liked walk in wardrobe. Friendly staff :-)
Couldn’t work out heating but staff rectified that. Outdated furniture. Uncomfortable to eat breakfast without tables and chairs. View from first floor windows was just pipes of property. Apart from that , it was a comfortable stay.
7.0
It was local to where I was travelling to.
There was no restaurant.
Your breakfast was in a box which you had to order and wait around 10minutes for it to be prepared and take it to your room.
Minimum facilities in the room.
8.0
The design of the hotel is really nice and gives a completely different look to other hotels that I’ve stayed in.
the breakfast is a Madting and needs to drastically improve
10.0
cold a/c rubbish
4.0
Good size banqueting rooms for events.
The rooms were minimal and badly decorated. In the standard room there were no wardrobes.
We upgraded to the executive room and it was decorated like a brothel.
The Grand Sapphire is not equipped to be a hotel. It has no restaurants, no bar. Breakfast had to be picked up as a takeaway from reception. The breakfast was dry and tasteless. Would have been better off with a McDonald’s breakfast.
5.0
Staff friendly as always.
Very noisy then early hours of the morning it sounded like people were building outside. Also I don't know what room the person was in but their snoring kept me awake for a good few hours.
5.0
The property looked impressive from the outside and grand , as the name suggested. it is clean and the reception area/hall for the wedding reception was fantastic, spacious, inviting and beautifully decorated. THE STAFF WERE PLEASANT, HELPFUL AND COURTEOUS AT ALL TIMES.
Breakfast was adequate, considering….
We were aghast that having paid for breakfast, we were not told we had to order in advance…when we did order had to wait for 15-20 minutes for breakfast to be served in a brown paper bag. WORSE STILL TO FIND OUT THERE WAS NOT EVEN A RESTAURANT, OR SEATING AREA TO EAT!!! BASIC HUMAN NEEDS/RIGHTS!
We were expected to eat in our rooms!! The hotel itself was a bit out dated and could do with decorating, especially the wood work. The single rooms were extremely small and pokey. Frightened to move in the cubical call a bathroom, for fear of knocking yourself. Although the staff were WONDERFUL, HELPFUL AND EXTREMELY COURTEOUS, they were over worked and had to multi task, so staffing levels were inadequate, considering the huge event taking place on that weekend, staffing levels should have been raised!
I’m not a smoker and my room for some reason reeked of smoke during the night, so much so the when I put on my COAP machine the following night at home it reeked of cigarette smoke! (Who was smoking…where was the smell coming from? No security to detect this!)
3.0
The staff were nice and friendly however the hotel in itself just looks very run down. The lobby is very misleading as it looks posh and well maintained, it is not the same case for the rooms.
The wallpaper was peeling off, there were loads of carpet stains that looks like blood, plugs were not working, bed was very creaky and hard. Called reception as there was no towel in a double bed room for 2 guests, they only brought one despite me requesting 2. The main door to the room does not lock and neither does the bathroom door. We asked for an iron and board, but it was leaking and did not work. The breakfast is appalling, a box meal? Didn’t realise I was staying at kfc.
1.0
The guy on the desk when we arrived was great
We landed late and got to hotel at 12.30 we were very tired. The rooms were dirty, I found two mice in the bath and they were working at back of us from 2 till 6 in the morning using a still saw. Not very accmmadating
FAQs
How much does this hotel cost compared to others in Croydon?
The average price for a rental in Croydon is $90 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Sapphire Hotel & Banqueting. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Sapphire Hotel & Banqueting pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Sapphire Hotel & Banqueting?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and tv.
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