Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Extremely Disappointing Experience – Poor Hygiene, Minimal Comfort and Unacceptable Customer Service
Extremely Disappointing Experience – Poor Hygiene, Minimal Comfort and Unacceptable Customer Service
My impression is that this company is far more interested in collecting as much money as possible from its customers than in providing a decent accommodation experience. Once you have paid and booked, you are practically ignored.
Cleanliness and hygiene were shocking:
The room was dirty upon arrival, with dust everywhere.
The floors were so sticky and filthy that I had to wear slippers at all times.Surfaces throughout the room felt greasy and poorly cleaned.
An empty soap bottle had been left in the shower.The shower was broken.
No basic amenities were provided: no soap, coffee, sugar or other essentials.
Only one roll of toilet paper was provided for an entire week's stay!
For €700 per week, these conditions are simply unacceptable. Basic hygiene and cleanliness should never be considered luxuries.
To make matters worse, there was constant noise from a construction site in the neighbouring building, making it extremely difficult to enjoy any peace or comfort.
However, the most disturbing part of my experience was the way I was treated by the company's management.
I needed to extend my stay by three nights and made an additional reservation through Booking.com. What should have been a straightforward extension turned into a completely unnecessary dispute.
During a telephone conversation, a member of staff insisted that I should book directly through their website, even though doing so would have cost me approximately €200 more than the price available on Booking.com.
When I explained that I had already made the reservation through Booking.com, I felt that the attitude towards me changed completely.
I find this treatment astonishing, particularly from a business operating in the hospitality industry, where respect, communication and customer satisfaction should be fundamental priorities. But not important for this company!
6 / 10
Okay - but with issues.
It's good value for money, the location is great and I like the little kitchenette.
I had a problem with the heating. It's underfloor heating. It was too hot, I couldn't sleep well. They sent a link through my email to change the temperature, but the link didn't work. I contacted the manager who came in; but she couldn't do anything and advised me to keep the balcony door open. I didn't feel safe sleeping with the balcony door open.
You can see through the panoramic windows from the road and the poor insulation of the windows makes the room noisy. Also, in room 101 which is right next to the elevator you can hear the creaking of the elevator and every time the doors open or the hallway is cleaned.
8 / 10Excellent·Apr 2026
The location was central. The room was big enough for 3 adults. The beds were comfy. The small kitchen was well equipped. As an Irish person, I appreciated the kettle and tea bags.
The elevator was out of order. Fortunately, our room was on the first floor.
6 / 10Average·Oct 2026
It's good value for money, the location is great and I like the little kitchenette.
I had a problem with the heating. It's underfloor heating. It was too hot, I couldn't sleep well. They sent a link through my email to change the temperature, but the link didn't work. I contacted the manager who came in; but she couldn't do anything and advised me to keep the balcony door open. I didn't feel safe sleeping with the balcony door open.
Offering a garden, Value Stay Residence Mechelen is located in the center of Mechelen. The accommodations is 656 ft away from the Veemarkt and 1640 ft away from the Great Market.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Value Stay Residence Mechelen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Value Stay Residence Mechelen pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Value Stay Residence Mechelen?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Offering a garden, Value Stay Residence Mechelen is located in the center of Mechelen. The accommodations is 656 ft away from the Veemarkt and 1640 ft away from the Great Market.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Flanders
Ratings and reviews
6.1 / 10
Average(755 Ratings)
100% verified reviews
9 / 10Outstanding·Jul 2026
Location to where we were travelling to
Lift out of order
9 / 10Outstanding·Jun 2026
The view! The location!
You can see through the panoramic windows from the road and the poor insulation of the windows makes the room noisy. Also, in room 101 which is right next to the elevator you can hear the creaking of the elevator and every time the doors open or the hallway is cleaned.
8 / 10Excellent·Apr 2026
The location was central. The room was big enough for 3 adults. The beds were comfy. The small kitchen was well equipped. As an Irish person, I appreciated the kettle and tea bags.
The elevator was out of order. Fortunately, our room was on the first floor.
6 / 10Average·Oct 2026
It's good value for money, the location is great and I like the little kitchenette.
I had a problem with the heating. It's underfloor heating. It was too hot, I couldn't sleep well. They sent a link through my email to change the temperature, but the link didn't work. I contacted the manager who came in; but she couldn't do anything and advised me to keep the balcony door open. I didn't feel safe sleeping with the balcony door open.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Flanders
About this apartment rental
Offering a garden, Value Stay Residence Mechelen is located in the center of Mechelen. The accommodations is 656 ft away from the Veemarkt and 1640 ft away from the Great Market.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Value Stay Residence Mechelen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Value Stay Residence Mechelen pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Value Stay Residence Mechelen?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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