Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Très déçus – climatisation inutilisable pendant tout le séjour
La tranquillité
Nous sommes extrêmement déçus de notre séjour. Nous avons réservé cet appartement notamment parce que la climatisation était annoncée comme faisant partie des équipements du logement. Or, pendant la totalité de nos 15 jours de séjour, elle n’a jamais fonctionné correctement.
La température ne pouvait pas être réglée en dessous de 26 °C, ce qui était totalement insuffisant compte tenu des fortes chaleurs. Nous étions quatre personnes et avons passé des nuits particulièrement difficiles à cause de la chaleur. La situation a été telle que mon mari a même dû dormir à plusieurs reprises sur la terrasse afin de pouvoir trouver un peu de fraîcheur.
Nous avons pourtant signalé le problème au propriétaire à plusieurs reprises et avons essayé de trouver une solution avec lui. Malgré cela, aucune solution efficace n’a été apportée pendant l’ensemble de notre séjour.
Nous avons également constaté des fuites d’eau dans le logement, dont nous avons conservé des photographies.
Pour un séjour de 15 jours et au regard du prix payé, nous considérons que la prestation était très loin de ce qui était annoncé. La climatisation n’était pas un détail pour nous : elle constituait un équipement important dans notre décision de réserver ce logement, particulièrement pendant une période de fortes chaleurs.
Nous avons d’ailleurs dû contacter Booking.com afin de leur signaler la situation et demander une indemnisation. Nous avons fait une réclamation et cela fait 3 jours que nous attendons la prise en charge par le service client.
En résumé, nous ne recommandons pas ce logement. La qualité du séjour a été fortement dégradée par l’absence de climatisation fonctionnelle pendant toute la durée de notre réservation et par l’absence de solution pérenne apportée malgré nos signalements.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment Calahonda Royale by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartment Calahonda Royale by Interhome. Enjoy the water!
Is Apartment Calahonda Royale by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Calahonda Royale by Interhome?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Sitio de Calahonda
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Garden
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment Calahonda Royale by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartment Calahonda Royale by Interhome. Enjoy the water!
Is Apartment Calahonda Royale by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Calahonda Royale by Interhome?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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