Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Balcony/Terrace
WiFi/Internet
Laundry services
Safe
Contactless check-in/out
Housekeeping available
Fire alarm
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Feb 2026
The location was 7-10 minute walk from the the beach. I really loved the cafe next door as well as the little pool area with the hammock. The first night we didn't close the bathroom door and it was very loud as it doesn't have a full window, but the other nights we did and it was great. I thought the beds were a little hard, but my brother said he likes a firm mattress and really enjoyed them.
We could've been provided with more toilet paper, and there were no hand towels. The fan didn't work in our room, but the AC did, so that was great. The room also pictured a hammock that was not actually in there, but the pool hammock made up for it.
10 / 10Outstanding·Feb 2026
Staff, especially Ephraim went out of his way to remedy any issues and even made sure we had a bar fridge.
All good...nothing to report.
8 / 10Excellent·Oct 2023
It was what I expected
People were nice
room was right by the street and I tried to sleep with open windows
stairway is not the best
5 / 10·Oct 2025
location.
airconditioning.
Unfortunately, this hotel did not live up to expectations. The bathroom had a dirty smell that seeped into the entire room, making the stay genuinely unpleasant. There was no hot water in the shower, and the overall condition of the room was old and run-down — especially the bathroom, which is in serious need of a full renovation.
Staff were not particularly welcoming or helpful, and communication was difficult as very few spoke English. The pool looked nothing like the photos online — large, dark stains covered the pool floor, which made it look unclean and uninviting.
Overall, the place looked far better in the pictures than in reality. Would not recommend unless major improvements are made.
$$$$
7.2Good
(338 Ratings)
"Staff, especially Ephraim went out of his way to remedy any issues and even made sure we had a bar fridge."
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