Mbayaville Hotel
About this hotel
Situated in Douala, this charming hotel for $82 per night is a great choice for your next vacation. Set in Douala, 5.6 km from Akwa Stadium, Mbayaville Hotel offers accommodation with an outdoor swimming pool, free private parking, a shared lounge and a terrace. This 4-star hotel offers a bar.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Douala
Reviews
2.8/5.0
Average(21 Reviews)
100% verified reviews
9.0
Staff were always present and ready to assist
Hot water would have made a pleasant stay
8.0
Close to the airport, some of the staffs are very nice and supportive
Some of the staffs are very professional and there is one staff’s performance is below the level.
8.0
Staff was very friendly and the hotel delivered what was advertised. As a result my expectations were meet. No sugar coating.
Wish I could spend more time.
1.0
The manager of European descent had the nerve to say that my driver and his assistant did not look like clients of the hotel when in fact I had reserved a double room for them, which also included the breakfast. Also, the lady at the restaurant inquired about our breakfast option until I showed her that I had booked two double rooms for 4 people. Not professional from botton up. I will not book a room in this hotel again.
6.0
personnel were extremely kind and polite, They were all helpful. Internet works perfectly. Food at restaurant was very good, selection slightly limited though, perhaps they could add more fish or giant prawns (gambas) which are typical of Douala
the pool was not clean
room was very dark and a bit swamp, breakfast could be improved
I had an excellent price so I decided to stay but not sure I will go back The pool is really not enjoyable The croissant almost uneatable, only nescafe' available
7.0
Friendly staffs, good food & customer service.
Room reserved wasn't up to my expectation. Management intervene & gave me an Executive suite.
It needs rénovation at the Lobby n staircase. Needs hiver for areas covered with carpet.
8.0
Staff members are happy to help. Hotel facility is good
Nothing
4.0
Nothing
My room was dusty , a/c wasn't working properly.
Small fridge also not working. Bed very uncomfortable
3.0
The only good thing about the accommodation was its location. I was also impressed by the bathroom and by the fact that a travel size toiletry and a shaver were available.
Where to start?! First of all, we could not access the room that was assigned to me because my key and the master key of the front desk staff were not working. Therefore, he put me in the next room that his key was able to open and asked me to come down to get my key after. I was on the last floor with no elevator and just spent 5 hours on a bus.
Dust was all over the place. The mini-fridge seems to have been closed and not working for a long time. When I opened it, a very bad smell hit my noise. I did not take the chance to use it.
I went to the bathroom to shower and avoided to open the soap which seems to have been there for ages. I finally used the shampoo that was in the travel size toiletry. I almost did not use the towel that was a bit dirty. I also saw a web-spider at a corner of the ceiling.
I spent about 5 to 8 minutes trying to call the front desk in order to book the airport shuttle. As no one was picking up the phone, I had to go down the stairs again to do the booking. Of course, no one was at the front desk. I had to wait another 5 minutes.
In the morning, the time has come for my checkout. I took my carry-on and went down to ask them for someone to collect my luggage. For some reason, I did not think to use the phone to call. There was no porter. The lady at the front desk had to climb the stairs and get my two luggage . I felt bad for her but I was not going upstairs again. When she came back, I asked her about the airport-shuttle. She told me the driver was not there and she does not have his number. I went outside the hotel and picked a taxi. I asked also for my receipt as yesterday they did not give me one last night. The front desk staff was unable to find a trace of my transaction anywhere. She had to call the manager for him to confirm the transaction and allow her to give me a receipt.
In summary, this hotel has a big management problem and they really have to game up if they want to remain in the game.
8.3
Rooms were very comfortable and emaculately clean
No lift, it's nothing like the booking.com description and it's 3 star not 4
FAQs
How much does this hotel cost compared to others in Douala?
The average price for a rental in Douala is $49 per night. This rental is $33 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mbayaville Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mbayaville Hotel. Enjoy the water!
Is Mbayaville Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mbayaville Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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