Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
10 / 10
It was amazing
Everything
Nothing
1 / 10
A poor experience I wish to never repeat.
This booking was made for one of my staff, and he will never return.
The first point raised was that the owner would not release his room without his ID document. I advised on 1 September that we would not be sharing his ID with you and gave you his contact number instead. Nothing was done with this, which is unacceptable. Were this genuinely such an integral part of your process, you had every opportunity to reach out to him directly on the number provided. My staff member, having only just arrived after a severely delayed flight, then had to spend time after 11pm sorting this out in person, only to be let into a room that wasn't even clean (and yes, we're mindful this falls outside your normal check-in hours). Having to handle this kind of admin at that hour, on arrival, is unacceptable.
What sours this further is the state he found the room in, and when he raised it, was told by the owner to "take it up with booking.com." Forgive me if I'm misunderstanding, but booking.com does not clean rooms. He could not sleep on the bedding provided for how dirty it was (he slept on the ottoman), nor shower, as there were no towels. Beyond that, the bath plug was broken, all the drains were blocked, there were no hangers in the cupboards, the soap dispensers were broken, and the cabling in the room was left piled up in front of the TV for guests to untangle should they want to make use of the wired internet.
On top of all of this, the staff as a whole were thoroughly unhelpful; at no point did anyone seem willing to actually assist.
4 / 10
Short
The restaurant was okay food was good , location good and the room was a good size
I was told I could check in at 2pm and I ended up waiting two hours to actually get into the room because they weren’t finished cleaning , they only started cleaning at 3pm when I dropped my bags and I went to the restaurant while they cleant , it was a waste of my time
2 / 10
Please let a senior manager have a look at the property, it is not being well maintained and it seems like the cleaners
The setup of the room
The property was dirty, the sheets were brown, the throw was old and had a smell. The quality and standard has definitely dropped from the last time I was there
The stuff was very helpful and you could rely on them.
Our host was David. What a terrible host!!! we had to wait 3 hours before checking in and the stuff had to call him and he wasn’t picking up. After 3 hours of sending him a screenshot of our payment he told the stuff to give us and access card and it wasn’t his first time doing that.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Garden
Accessible by lift
Map of Sandton
Ratings and reviews
5.6 / 10
(175 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Everything
Nothing
10 / 10Outstanding·Apr 2026
Proximity
Reception service … delays with apartment owners
10 / 10Outstanding·Jan 2026
Location price and cleanliness
Nothing
5 / 10·Jul 2025
The stuff was very helpful and you could rely on them.
Our host was David. What a terrible host!!! we had to wait 3 hours before checking in and the stuff had to call him and he wasn’t picking up. After 3 hours of sending him a screenshot of our payment he told the stuff to give us and access card and it wasn’t his first time doing that.
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