Casa Kaoba Hotel & Suites
About this hotel
Situated in Playa del Carmen, this attractive hotel for $60 per night is a fantastic option for your next vacation. Set in Playa del Carmen, 2.4 km from Playacar Beach, Casa Kaoba Hotel & Suites offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Offering a restaurant, the property also has a bar, as well as a hot tub..
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Playa del Carmen
Reviews
4.1/5.0
Excellent(1,252 Reviews)
100% verified reviews
6.0
Die Lage zu XCARET, der grosse Pool. Parkplatz vor dem Hotel
Das Frühstück ist eine Katastrophe. Das Meiste ist kalt und ungeniessbar. Es wird nicht nachgefüllt. Die Auswahl ist minimal und zum Teil undefinierbar. Das Servicepersonal ist inkompetent und unmotiviert.
10.0
热带风情,环境感觉不错。
服务人员非常热情,可直接在这家店购买xcaret门票并获得优惠。
位置绝佳,离xcaret 5分钟车程。
设施比较简单,如果能配备小冰箱就更好了
7.0
El lobby olia muy bien
No tenian shampoo ni creams de las que todos los hotels regalan y no llevaba suficiente del mio
7.0
La ubicación es muy buena si vas a los parques, la piscina y el jacuzzi muy bn.
La habitación que nos tocó no tenía ventilación y la hacia muy húmeda , el desayuno incluido la verdad era pésimo, creo que fue lo que más me disgusto, ya que la comida en las bufeteras estaba fría, el café era pura agua con sabor a café.
8.0
Room was unbelievable! Comfy and super nice
Pool is huge and clean
Staff is super lovely
The humidity of the room was a bit much to be honest but if you leave the windows open it’s all good! Jaccuzzi was freezing cold
10.0
el jacuzzi
6.0
La piscina era muy agradable, la ubicacion cerca de sitios de interes y de playas, la atencion de recepcionistas, camareras, y personal del desayuno super bien. La cama era comoda y el espacio amplio
La cocina no tenia utensilios, solo un vaso y un par de platos, un par de cubiertos. La limpieza de los espacios no era la mejor, en las esquinas habia mucho polvo y encontramos dos escorpiones en la cocina. Lo peor fue que desde el primer momento hubo una filtracion considerable en el baño que formaba una poza grande, tuvimos que usar todas las toallas para contener el agua, y esa fue la unica solucion que nos dieron. La primera noche el agua llego al dormitorio y cada vez que queriamos usar el baño nos teniamos que mojar los pies. Finalmete cortamos Por iniciativa propia la llave de paso para evitar que siguiera filtrando y pusimos el basurero como balde para contener la filtracion del estanque. Perdimos bastante tiempo de nuestros dos dias en la zona resolviendo esto, lo cual no corresponde, y nos parece que al menos podrian habernos hecho un descuento en el precio de la habitacion, pero no lo ofrecieron. El lugar es hermoso y tiene mucho potencial, pero nuestra impresion es que esta mal mantenido, con un poco de mantencion seria realmente mucho mejor.
10.0
Comfortable bed
Nothing
8.0
Good breakfast included
No shampoo and hair dryer
1.0
The Jacuzzi was nice and the size of the bed in the room that was all
When we went down for breakfast, there was only a few things to eat, and the waiters were so rude that they even told us you can eat whatever is leftover here there was literally nothing apart from some fruits left on the table and some coffee
I asked for some eggs because my friend is diabetic, and she needs to eat proper food and they only had some cakes which was full of sugar so overall it was really a bad experience, and I am sorry to give this place zero star
9.0
Really nice staff very helpful! The room was clean and big as well as very confortable !
The breakfast could be better
1.0
Nothing
Beds are uncomfortable, there isn’t any real cleaning that’s done. We were also scammed by the hotel who wanted to charge us more despite already having paid
9.0
Las habitaciones son casas en las que podría vivir perfectamente. Modernas, limpias, bien acondicionadas, silenciosas. Una maravilla sinceramente y por el precio que pagamos, más aún.
En sí, el complejo es excepcional.
El personal realmente encantador, sobre todo las chicas de origen argentino.
Por un lado la entrada con coche. Hay que ir con cuidado para no saltársela.
Segundo, los huéspedes parecen sacados todos de Instagram o de YouTube. Mucho pijo que hace el ambiente un tanto incómodo. Pero no mucho.
Lo peor sin duda es el desayuno. Vamos a ver: no todos necesitamos huevos y demás para desayunar. Segundo, lo peor que se le puede hacer a una gran mayoría de personas es hacerles esperar para tomar 1 café. Para eso, me quedo en mi casa. Y si ya tengo que esperar 15-20 min. entonces la cosa no va mal, va fatal.
Tercero. Pedimos unas tostadas (o pan tostado) y nos traen dos rebanadas minúsculas a cada uno y ya está. Si quieres más pagas, a pesar de no querer los huevos. Son tan ridículas que incluso la tarrina de mermelada y mantequilla (que por cierto, no importa a qué Estado y en qué hotel de México te alojes que siempre son las mismas) se quedan de sobra. Mi pareja no toma café, así que obligatoriamente té. Si quiere un Nesquick o similar, pagas.
El zumo, muy rico. La fruta, sin variedad (papaya). Resumiendo, tras ese desayuno nos fuimos a desayunar apropiadamente a Playa del Carmen y compramos algo de desayuno para el día siguiente. Por favor, aprendan que en los hoteles, tanto para el personal como para los clientes, es mucho más efectivo un autoservicio. Esperar para un café a primera hora de la mañana, es criminal.
5.0
La srta que hizo el Check In era muy amable.
Entraron a mi habitación por la noche junto a otros huéspedes porque creían que la habitación estaba vacía.
La srta argentina del check out en la mañana no es nada amable y mucho menos simpática o agradable, se nota que no le gusta su trabajo.
La habitacion esta muy deteriorada.
10.0
La disposición del alojamiento, en la planta de abajo la sala y cocina súper equipada con utensilios, con aire acondicionado y tv smart; y la parte de arriba el cuarto, amplio, limpio, muy bonito y equipado.
Me gustó mucho la atención del personal, en especial de Ezequiel.
El equipo de aire acondicionado de la habitación, funciona muy bien, pero ya está viejito y hace un poco de ruido.
Para quienes van en su propio vehículo, está perfecto el lugar, un poco retirado de la mancha urbana, pero a 10 minutos del centro. El problema es para quienes tienen que tomar taxi o transporte publico, les resultará un poco incomodo por la distancia.
En realidad todo ok!
8.0
Very good place, comfy, affordable, clean
TV not working properly
4.0
De kamer met twee verdiepingen was leuk, dat zie je niet vaak.
Veel geluidsoverlast v.d. Drukke weg. Heel slecht ontbijt, geen smaak en weinig keuze. Niet altijd handdoeken voor het zwembad beschikbaar. 1 persoon bij de receptie sprak voldoende Engels, 1 persoon deed ontzettend zijn best maar het was moeilijk te verstaan en 1 persoon deed alsof hij Engels sprak maar verstond je totaal niet.
10.0
hotel 5 etoile tres sympa nous avons beneficier des tarif saison basse le personelle tres sympa petit dej copieux rien a dire
rien a dire
9.0
Le chambre, la cuisine
Au calme vu que le logement est au fond de l’hôtel
Le jacuzzi, la piscine
6.0
We arrived during the evening for 1 night as we took the ferry to Cozumel island the next early morning. The location was great as it was only 8min to the terminal
The shower was stinky and we didn't have water. Besides that, we booked with the breakfeast which started at 7.30am where we couldn't attend as we needed to be at the ferry terminal for 7am. We asked if it was possible to prepare a small take away breakfeat but was declined
8.0
Great stay and a very big room!
Could have been cleaner.
6.0
nothing
no hot water and the staff play like the incident just happened , they don’t care about it
8.0
The hotel is nice.. The room on the higher floor was super.
The room was not ready in time.
9.0
Everything was clean, very nice amenities. Friendly staff.
1.0
There was nothing I could say I liked.
there is no way this is a 5*, I may give them 1* at a push. is more of a recycled place with rubbish on the plot next to it as a view. rooms feel like jail as no windows to outside just the hall and a little one on the top which made it feel like a jail room. TV was not working at all. breakfast was diabolical. I would recommend you stay away from this place.
7.0
We liked the big swimming pool, the apartment was spacious enough to keep your things tidy. The shower has good hot water pressure.
Very weak wifi connection to our room, we needed to be close to the lobby or restaurants to have good signal.
The first day, we found water leaking from the kitchen sink all over the floor. They could fix the problem at the same night.
We would have liked to have the kitchen a bit cleaner. We had to wash the kitchen utensils before cooking.
4.0
Nice pool, jacuzzi, well kept garden around hotel area
Location next to busy road, poorly equipped room (no fridge, hair dryer, kettle)
8.0
Very nice staff, good breakfast.
Mold in the room. :-(
8.0
The room was huge. we had a lot of space
it wasn’t too clean the bathroom and also the pool
10.0
The decor was beautiful and very unique, my dog was treated Wonderful and it was obvious the hotel was designed very pet friendly you have dog cleaning stations and water bowls.
The pool is big and has a lot of space to sit and relax.
If you don't get to breakfast early you have to wait until they bring new food.
10.0
Very nicely decorated and the layout was great. Our kids loved the big pool with the fountain and it was all well equipped with chairs and umbrellas etc. The appartment was really spacious. The breakfast was great too.
1.0
nothing
IT was a very bad experience in Mexico, the room stink of moisture and smelled humidity, a lot of insects in the room. no windows in the room. avoid this hotel, I don’t know why it’s rated 5 stars!!!! really very poor… The quality of the hotel is also measured by the responsiveness in the event of a complaint, here nobody care!
3.0
Beautiful garden and pool area.
staff in restaurant are nice!
Bad smell in the flat. I had to run extra miles for pillows, towels; our daughter’s bed was not ready.
No hot water in the shower.
2.0
flat was spacious and nice, bed was comfy, shower has good pressure
in the same morning of our arrival they contacted us on Whatsapp telling us to pay through a shifty website looking like booking.com or they couldn't guarantee the room. Attempted a credit card hold of 10 times the price of the room, we refused.
Arrived at check-in at 15:00, had to wait more than 1 hour to get the room without any communication. At 16:00 the employee at check-in finished her shift and refused to answer any further question as someone else was now on shift.
When we finally got the room, we found the bathroom disgusting, full of hairs and of dirt in every corner. Only hotel in Quintana Roo where we were totally disgusted.
All in all they ruined my morning as we wasted a lot of time figuring out their supposed payment, and then ruined our plans in the afternoon as we had to wait so long to get the room.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $116 per night. This rental is $56 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa Kaoba Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Kaoba Hotel & Suites. Enjoy the water!
Is Casa Kaoba Hotel & Suites pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Kaoba Hotel & Suites?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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