The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking
6.7 / 10
Average(29 Ratings)
$$$$
Apartment in Birmingham
2 guests · 1 bedroom · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Worst experience ever
I hate complaining and this is the last thing I like to do. But this was just the worst experience and I can not keep this to myself, especially since I rented the property with my 4 year old son staying. First thing I’ve noticed when we’ve arrived it was the smell of cigarettes and old furniture, then came all the surprise; broken interiors, moldy dirty toilet paper, weird smelling bed sheets, dirt in the bath (which came off when I gave it a clean so it was not cleaned before) tiles were visibly dirty and stained, moldy shower head. Bath can’t be plugged in or else the plug gets stuck, took me a long time to try to get it out of there. The windowsills are very dirty too and the windows aren’t in a good condition or reduce noise from the outside. Kitchen doors almost falling off, cooking top is all burnt and over all not a newly renovated or refurbished apartment, but most disturbingly dangerous as the kitchen floor separating thing has two very sharp end sticking out which has ripped holes in my socks and thighs numerous times even when tried avoiding it, it just sticks out and dangerous. The sofa in the living room is worn out and uncomfortable, extra bedding provided in the storage space in sofa were very smelly, made us itch and left my son with mild rashes on his face and neck. Only two bigger sized towels were “nicely provided” in the closet in the bedroom, and also two small ones, the rest were just thrown in the top corner of the closet. Bathroom heating (towel drier) doesn’t work, the living room heating only works on level hell or have to turn it off, there’s no working thermostat or anything so if you don’t want to sleep in 100 Celsius then you have to turn it off but the apartment doesn’t keep heat so it will be cold in two hours. I’ve been also charged for 150£ deposit after submitting my card to a 1£ payment, which was very upsetting as I was on budged with my son and partner and did not expect to be charged after making the booking with booking.com.
4 / 10
Bad 24hrs
No towels no hot water n dirty bathroom was told get partial refund but still awaiting this no 1 dealt with matter till 24 hours later 1 whole day no hot water not fit bit charged n booked us in wasn't fit for purpose due to hot water issues but none of management team cared disabled partner couldn't shower or bath
No hot water or towels bathroom not cleaned poor service
10 / 10
There was a problem with the window to which I was provided alternative an accommodation, which I was pleased I apprecia
Prime location
10 / 10
E certainly recommend 👌
Very clean good location is loud on a night but we're not light sleepers. Safe secure parking local to all locations
Hoover was smelling very bad and no shovel n brush
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Birmingham
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Accessible Parking
Family friendly
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Cutlass Nest by Prime Stays - Broad Street Base with Secure Parking?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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