The Swan Hotel

Quantity of food supplied, they had rooms available

No breakfast till 9.30, outside area needed sweeping. Banister railings felt sticky.

Really friendly staff Food was delicious New cocktail created that night - Berry lemon, really good and good price

Parking - pay and display 5 min walk from the hotel which is not too much of a problem. When I phoned I was told the parking would come off food but was told later this is only for breakfast. We didn't have breakfast as it started at 9 or 9.30 which was too late for us. Think it should be deducted if you eat at the pub whether dinner or breakfast

Staff were really friendly and food was nice in the restaurant. Great location.

Saniflow system in our room was a bit loud after flushing the toilet and when showering.

Room was clean. Alex the bartender/receptionist was a very Helpful person. If not for him I wouldn’t have stayed. 🙂

Access stairs to upstairs was diabolical and dirty. (Seriously unhealthy) shocking 😮 Furniture seems to have aged and falling apart. Only one power socket (for kettle) other one hidden behind a closet. (Can’t use) Bathroom pumps (flush) was emptied by a pump that sounded like a Truck engine and woke the whole floor up. Zero privacy no sound proofing. Kettle stained. No drinking water. The taps were dirty and scaled up. In all terrible experience. I did not get anything I paid for…. Also car park 1/2 a mile away (but you get told 100 yards) and completely dark. Couldn’t locate the pay machine in the Dark… but you get told 100 yards. Car park charges are £6.90 for a night. I would be insisting on a Refund on “consumer rights” grounds. Constant noise throughout the night. Trucks loading and unloading. Unsafe windows that have low openings, and children could fall out onto the High street.