Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
2 / 10
Beautiful and Convenient Location, But Lacking in Hospitality
Situated on the East Bank side of Port Alfred, the location is truly beautiful and convenient — close to the Kowie Estuary, town, Kiddies Beach, West Beach and Kelly's Beach. That is the biggest plus.
However, my experience with hospitality was disappointing. I have never stayed at a place where I don't even know the name of the owner, but that was the case here.
Check-in is listed as 14h00 on Booking.com, which I respect. We communicated in advance that our travelling arrangements would make us early, but when we arrived early there was nobody around to assist with luggage. We had to make an alternative arrangement until check-in time and would otherwise have been stuck at the gate with our bags.
For a 6-day stay, cleaning assistance was only provided on the day of check-in. After that, there was no check-in or follow-up, and the bedding and towels were not cleaned during the entire 6-day period.
The listing mentioned home facilities and essentials. Most were there, but there was no mop or anything to dry the floor. We also had to ask whether guests are allowed to wash clothes to find out if a washing machine is available.
I understand we are all busy making a living, but hospitality is not just providing a place for payment. It's checking on your guests now and then, no matter how busy you are. I have booked other places before and left wanting to extend my stay because of how the owners treated me. Here, I didn't feel that.
On the day of check-out, we made sure that we left the space tidy to make it easy for the helper to do thorough cleaning. We informed the owner and mentioned that we had left food for the helper. Instead of a thank you or coming to check on us before leaving, we only met when handing over the keys at the gate, when we were asked how our stay was, which felt a bit late given our experience.
The place itself has potential, but there is room for improvement that the owner should consider to make the guest's experience more pleasant.
10 / 10
GREAT STAY 👍
The location , the cottage itself, the setup was excellent 👌
Everything was excellent great host,but the road for me was a bit of a down side it was bit bad my car doesn't handle that kindof road and it was raining I think it made it worse 😌
9 / 10
Perfect for my needs as a solo traveller, loved the deck under the forest
Great stay, loved sitting out on the deck in the forest. I was there for a conference so wasn't around much, but the place was perfect for my needs and loved being in the large garden, very peaceful
The only thing that wasn't peaceful was the herd of dogs in the neighbour's garden which often broke out in barking and howling fits
10 / 10
Great cottage in the backyard of someones home. It is very secured and you feel safe in this cottage. Everything is clea
The location , the cottage itself, the setup was excellent 👌
Everything was excellent great host,but the road for me was a bit of a down side it was bit bad my car doesn't handle that kindof road and it was raining I think it made it worse 😌
9 / 10Outstanding·Jul 2026
Great stay, loved sitting out on the deck in the forest. I was there for a conference so wasn't around much, but the place was perfect for my needs and loved being in the large garden, very peaceful
The only thing that wasn't peaceful was the herd of dogs in the neighbour's garden which often broke out in barking and howling fits
10 / 10Outstanding·Apr 2026
Clean, safe and has everything one needs.
Nothing
5 / 10·Feb 2022
The location was nice
WiFi signal is very bad, and TV only works with wifi so if there's no wifi connection then no TV
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at NeverToforget Birds Haven. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is NeverToforget Birds Haven pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NeverToforget Birds Haven?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Outdoor Cooking
Contactless check-in/out
Fire extinguisher
Tennis court
Cleaning products
Map of Port Alfred
Ratings and reviews
8.7 / 10
Excellent(82 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
The location , the cottage itself, the setup was excellent 👌
Everything was excellent great host,but the road for me was a bit of a down side it was bit bad my car doesn't handle that kindof road and it was raining I think it made it worse 😌
9 / 10Outstanding·Jul 2026
Great stay, loved sitting out on the deck in the forest. I was there for a conference so wasn't around much, but the place was perfect for my needs and loved being in the large garden, very peaceful
The only thing that wasn't peaceful was the herd of dogs in the neighbour's garden which often broke out in barking and howling fits
10 / 10Outstanding·Apr 2026
Clean, safe and has everything one needs.
Nothing
5 / 10·Feb 2022
The location was nice
WiFi signal is very bad, and TV only works with wifi so if there's no wifi connection then no TV
$$$$
Top rated by guests
8.7Excellent
(82 Ratings)
"The location , the cottage itself, the setup was excellent 👌"
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Port Alfred
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Outdoor Cooking
Contactless check-in/out
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at NeverToforget Birds Haven. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is NeverToforget Birds Haven pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NeverToforget Birds Haven?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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