Hotel in Mexico City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Novotel Mexico Santa Fe is located in the heart of a Mexico City residential and business area. Features include an outdoor pool, free WiFi, and Mac computer and XBOX with Kinect for guest use.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Mexico City
Available Rooms
Ratings and reviews
100% verified reviews10 / 10OutstandingĀ·Sep 2026
It is very excellent, thanks for you attention!š„°āŗļø
8 / 10ExcellentĀ·Aug 2026
Hotel staff was always very helpful, whenever anything was requested, the response was efficient and attentive.
Breakfast buffet was good, not great, I'd rate it with a B. Cleanliness was top notch, and it was an ideal location based on my specific travel needs.
There seems to be too little staff or not enough communication between staff areas. Our main interaction with the hotel, outside of the buffet was the pool. Saturday there was no music on, and the pool heaters weren't on. Internally dialing 9 for Front desk never worked, I always had to dial the hotel via my mobile, and dialed 1 for reservations and then I asked for what I needed. In this fashion I ordered lunch for my family Saturday afternoon, poolside. Sunday morning, pool towels hadn't been restocked and yesterday's lunch dishes were still there. Pool heater and music were on though, so it seems someone in charge of that, did their job but didn't alert the rest of the staff, dirty dishes were still there or towels were missing. Front desk didn't know the correct time the pool opened.
9 / 10OutstandingĀ·Aug 2026
Rooms were nice, modern, spacious and comfortable. AC work perfectly. Shower pressure was superb. Soap, shampoo brand itās great.
I did not like that the parking was not included. Itās the first hotel I had to pay for parking. Also I like dogs but are not fund of pet friendly hotels.
9 / 10OutstandingĀ·Apr 2026
Rooms are very comfortable.
Breakfast is so good.
The staff was nice and kind
We spent some time at the pool, there was any staff in that area. We couldnāt get towels or drinks
$$$$
Top rated by guests
8.7Excellent
(486 Ratings)
"It is very excellent, thanks for you attention!š„°āŗļø"
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