Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool
About this hotel
Nestled in Hong Kong, this lovely hotel for $56 per night is a fantastic choice for your next break. Shangri-La Hotel Shenzhen is located in Luohu District, a 5-minute walk from the Hong Kong border, Shenzhen Railway Station and Luohu Subway Station. It offers free internet access and an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Hong Kong
Reviews
4.0/5.0
Good(385 Reviews)
100% verified reviews
9.0
Location is superb.
Hotel Should have more varieties in vegetarian food.
10.0
Lovely room on the executive floor
Not easy to get to - Lohu traffic is bad and the street layout is like a maze
7.0
Breakfast was brilliant. Room was a little tired and in need of a freshen up. the bed was super comfortable though.
The room needed a repaint and refresh. Decor and fittings were a bit tired, considering the luxury price and brand name.
8.0
EXCEPTIONAL BREAKFAST. Great Location. WiFi that provides access to google and meta services(!!!), THIS IS RARE FIND! TAXI is ALWAYS nearby. Music and Smells in the main hall were top-notch. Again - Food & TEAs were outstanding.
Shower hose - LEAKING, OLD, adjustment was tight. Water was not going out from bath-tube. It was stuffed. It's "no-go" for 5STAR hotel. Finding HAIR DRYER was another challenge. In general - doors/ furniture all wooden elements, carpets in room and halls were old and scratched, leaving some disappointment. Also, they charge for PRINTING at lobby.
10.0
the bar located at 31th floor
small bath tub
8.0
The location was accessible, and service was prompt. Breakfast had a good variety which was a big plus point!
I specially asked about the nearest train station and how I could travel over from GZ prior to my stay but was given the location of the Futian branch instead. It caused me great inconvenience for having to detour!! Very disappointed with the reservation team for this mistake…
7.0
There are the varieties of American and Asian styles.
Blend of coffee.
9.0
Friendly staffs
I was able to exchange money at the hotel. I used to able to exchange money back in 2019
5.0
I was going to this hotel since 2007 and it’s use to be exceptional, I was so disappointed to find the state of the rooms and overall of the hotel, it really need serious renovation , this is my first visit since the pandemic and I was so disappointed
7.0
THE Buffet was not good. COLD meat, Cold spaghetti, Cold Sauce, No flavor and overall sub standard for this type of hotel.
8.0
Great location, very convenient for me to travel to other parts of China and to meet people
2.0
The bed is huge and comfortable. It’s close to train station.
We were very disappointed with this experience. Let’s start from the beginning. When we arrived at the hotel, there was no bell boy. We took our suitcases to our room in the small lift. When we got to our room, the room looks totally different from the photos displayed on booking.com. what makes it even worse is it stinks with smoke. The photos shown are for a suite. We complained at the reception and the manager Ken showed no compassion to our experience. He claimed it’s booking’s fault and booking has mistakenly displayed incorrect photos for the room. He said he can change a room for us due to the smoke smell but he will not be able to honor the room type shown in the booking listing because it was booking’s fault rather than the hotel themselves. So we were moved to a different room with less smoke smell. I complained to booking about this and Ken still refused to provide the room advertised.
Then the next day, sewage from the toilet upstairs leaked from the light on to our loo cover and there was a pool of sewage which was extremely disgusting. I contacted Ken again and finally he moved us to the suite. During the 2 nights stay, we changed room twice and we handled our luggages ourselves for the whole time with no help from the hotel staff.
Frankly the management of the hotel is the worst I have ever seen. It’s more like a 2-3 star hotel. The corridor always stinks of smoke. The carpet is dirty. Happy hour is mediocre with processed food. Food in Shang Palace is good however the service is not to a professional standard for example champagne served at room temperature and no one ever filled our glasses for the whole evening.
9.0
Reception are don’t speak English, Then got deposit from my credit card. but didn’t rufunded after 7 days. i don’t know how i get it back.
8.0
Hotel staff were friendly and approachable
Expected better room quality- hotel lobby and facilities and very lavish, but room is not so much.
9.0
Extremely friendly staff, comfortable room
Wasn’t unable to adjust aircon temperature
8.0
I like the staff service because they were very accommodating and Susie has exceeded my expectations. she has even offered to help me with my lost suitcase.
I think the orange juice in the mini bar is expired and the room needed refurbishment.
8.0
The lobby area is lovely, the aroma as you enter really lovely. Welcoming, helpful staff. Kobe Li was excellent help! The signature massage at the spa was really good and great value.
Room was very small and a bit dated. The bath extremely small! Breakfast had a good selection but a lot of the food was cold. The executive club deal was offered a limited selection at tea time and evening food did not cater for non meat eaters. The pool was large enough for a proper swim but not enough loungers provided. It was a pleasant staycation but I doubt I will return.
10.0
The happy hour is amazing.
Delicious food and wine.
The pool area was very nice, water bottles and towels available on sun beds.
I haven't been to Shangri-la Shenzhen for a while because of Pandemic.
Really enjoyed this stay in Horizon Club.
8.0
The staff were excellent particularly Joseph who was helpful, courteous and charming. Would stay again
9.6
Great stay! The receptionist suggest us to pay extra 400rmb for a bigger room and some things. In a beginning I thought she wanna trick me but let me tell you it worth every cent. We had snacks which actually was an afternoon coffee with amazing cakes and cookies and other great stuff,then there was an happy hour which actually was a dinner and alcohol 😁. Swimming,table tennis,gym.
9.0
Good and convenient location, wonderful staff and very professional high standard service, excellent breakfast /dinner buffet, clean & quiet swimming pool, our cozy room was facing HK with a great view, well-equipped gym. Truly incredible tea options. We had a beautiful relaxing week staying at Shangri-la.
8.0
The 360 bar and Champs sport bar was very good.
Horizon club was not well stocked compared to other hotels we have been to
9.6
Everything; especially people in Concierge were quite helpful. Amazing spread of breakfast. Comfortable bed.
Shangrila is one of the finest hotel in Shenzhen. While entering the hotel room ,.the door has no latch mechanism; it gets closed on it's own and making difficult for guests to take their luggage in and out
10.0
The stay in Shangri-La Hotel was very comfortable. recommended
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $48 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool. Enjoy the water!
Is Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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