Crowne Plaza Suzhou, an IHG Hotel

Crowne Plaza Suzhou, an IHG Hotel Hotel in Suzhou

About this hotel

Situated in Suzhou, this lovely hotel for $160 per night is a fantastic choice for your next vacation. Crowne Plaza Suzhou is ideally located in Suzhou Industrial Park, against the scenic backdrop of beautiful Jinji Lake. The luxurious hotel offers a spa, a fitness centre and free parking.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Suzhou

Nearby attractions

Humble Administrator's Garden

3.06 miles

Lion Grove Garden

3.08 miles

Suzhou City, Zhouzhuang Resorts

17.19 miles

留园

5.29 miles

Crowne Plaza Suzhou, an IHG Hotel

4.5

Excellent(140 Reviews)

Hotel in Suzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Suzhou

Nearby attractions

Humble Administrator's Garden

3.06 miles

Lion Grove Garden

3.08 miles

Suzhou City, Zhouzhuang Resorts

17.19 miles

留园

5.29 miles

Reviews

4.5/5.0

Excellent(140 Reviews)

100% verified reviews

9.0

Mar 2024

쑤저우 원구 최고의 호텔

진지후를 바라보는 뛰어난 전망고 깨끗한 시설, 친절한 직원

난방이 약해서 추웠음

10.0

Sep 2023

Exceptional

Room, breakfast, service

10.0

Aug 2023

Exceptional

Fabulous service

Nothing at all

10.0

Aug 2023

Very relaxed place to for holiday. Service is good and considering. Feel like at home.

Great location. Spacious room. The stuff is warm and helpful.

9.0

Jul 2023

Great views in a very well located hotel

Great location with superb views. Staff was very friendly. Lounge club located at the top floor. Outside pool is a great place to relax.

Nothing

8.0

Jul 2023

Very good

Nice crew, nice room

The outside pool was good but we need to ask them every time we would like to use it and sometimes we got a feeling that the crew really didn’t us to use it. Comment like “ it is only open in good weather “. End of June and it was 30 degrees, in my world that is good weather.

9.0

Jul 2023

Super good breakfast, nice crew, great experience !

Super breakfast, super helpful crew! the front desk Doris, she is so lovely to tell me i am actually Silver member could enjoy a free wine! in fact all crew are nice, everyone. I love Suzhou more than my stay in Shanghai....already asked my leadership team next time come to Suzhou instead of Shanghai for workshop.

the party at night time quite noisy sometimes......

8.0

Jun 2023

A relaxing venue

lovely room, very attentive staff

location did not suit my needs - distance from Suzhou centre. Need for public transport to go to Suzhou centre.

9.0

Jun 2023

Very comfortable hotel with great service and good location

Service was top quality.

Nothing

10.0

Apr 2023

Beautiful views, excellent service!

The location was fabulous. The room had a beautiful view of the lake. The breakfast was excellent, such a wide range of options and everything was really fresh and delicious. The staff were really attentive and helpful. We will return.

10.0

Apr 2023

Excellent

Great

6.0

Jan 2023

Rather disappointing compared to previous stays

We like the location of this hotel and the view, once we had the proper lake view we had booked, was spectacular

1. We had booked a Premium Lake View room. Although the lake was visible from the room, most of the view was of the roof of the lobby area 2. We were upgraded to a proper lake view room, apparently recently redecorated, but the lights did not work properly and could only be full on or full off such that e.g. there was no independent light switch for the bathroom. 3. The sliding door of the bathroom was heavy to close/open and the exit door did not close automatically and was on one occasion left open by housekeeping 4. We complained to the hotel staff on departure and were offered a bottle of red wine by way of apology, which took the edge of our dissatisfaction and the upgrade cost was not excessive but I feel that such a room should not be sold in such a 5 star hotel 5. It was very cold in the main bar area and lobby but this is inevitable because of the design and it is not often subzero in Suzhou!

8.0

Oct 2021

Very good

Breakfast excellent

N/A

10.0

Sep 2021

Exceptional

Thanks for Lisa‘s help.Service was amazing.The place is aesthetically pleasing. I’m definitely planning to go back again in the future.

9.0

Sep 2021

Very good for families. Warm welcome and friendly staff. Big breakfast selection.

Attended to every need and welcoming. Kid friendly

The outdoor pool wasn’t available

9.0

Aug 2021

3-Night Staycation By The Lake

The ship-shaped hotel is located right beside scenic Jinji lake and offers lake/city views. Buffet breakfast is extensive and was offered in the restaurant with great lake view. Staff were courteous. Pandemic-related health protocols were followed throughout my stay. Night-time views inside or outside the hotel are truly breathtaking. Also, I happened to have left some personal stuff after checking out. After contacting the hotel, they immediately sent my personal belongings to my indicated address. Although I was charged a minimum amount for courier service, I truly appreciate this courtesy extended to me by the hotel personnel. Shoutout to Ms. Amy Yuan for the assistance. :)

Although the hotel has an indoor pool, the outdoor pool was not available during my stay. That would have made the summer experience/stay complete.

1.0

Jul 2021

Bad

We booked for one night only for a little staycation. Our criteria for choosing the hotel was their pools and before booking we had actually called to confirm that both their pools were open. However, upon arriving and completing the check-in formalities and paying for our stay upfront, when we asked about pool timings etc, we were informed that both pools were closed, because of heavy rains the previous day. I understand that weather conditions might cause the outdoor pool to remain closed but I cannot understand why the indoor pool was closed as well. More importantly the staff didn't feel the need to inform us that the facility was closed till specifically asked about it, and even then, they seemed least apologetic about the whole scenario. We proceeded to cancel our reservation and book a different hotel which actually had a perfectly functioning indoor pool.

8.0

Nov 2020

No complaints.

Gym was great, pool, sauna, breakfast, staff, everything was really as expected. No disappointments. Breakfast selection was huge. The coffee at the lobby was good too.

I think 3pm is too late for a check-in but that might be cause of co-vid. Also, the bars shut quite early but the spa was open til 2am. That didn’t make a huge amount of sense to me. I know the spa is independent but still didn’t make sense. Especially as the bar was quite busy before it closed. Could be covid related. Otherwise, the jacuzzi was more of just a mini pool, and the decoration in the room was perhaps slightly in need of a touch up but could be nitpicking. Generally everything was good.

FAQs

How much does this hotel cost compared to others in Suzhou?

The average price for a rental in Suzhou is $39 per night. This rental is $121 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Suzhou, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Suzhou, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Suzhou, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Suzhou, an IHG Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.

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4.5

Excellent(56 Reviews)

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Crowne Plaza Suzhou, an IHG Hotel

About this hotel

Amenities

Map of Suzhou

Nearby attractions

Crowne Plaza Suzhou, an IHG Hotel

Hotel in Suzhou

Reasons to book

About this hotel

Amenities

Map of Suzhou

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Suzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Suzhou, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Suzhou, an IHG Hotel?

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