Resort in Sanya
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Swissôtel & Spa Sanya Yalong Bay Enjoy a 20-minute massage session is located in Yalong Bay National Tourist Resort, just a 5-minute walk from the beach and a 30-minute drive from Sanya Phenix International Airport.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Sanya
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
The property was beautiful no doubt
Staff and management is very poor. They take forever to check you in or out, do not look hospitable, and we were not notified about our free massage.
8 / 10Excellent·Oct 2026
We love this hotel even though it is a bit outdated and tired, but we wish them only the best. Can’t imagine how difficult it is to satisfy all the needs and maintain the quality
The location - perfect, restaurants and cafes are close, beach - just cross the street
Staff - always helpful, rooms - huge and have nice balcony with a sofa.
Hope to see some repairs and new breakfast menu
10 / 10Outstanding·Oct 2026
Мы уже второй год подряд в этом отеле! И нам нравится все!!! Вкусные завтраки, удобное расположение, хорошо что отель вроде и рядом с центральной улицей, но в тоже время утопает в зелени и тишине, уборка каждый день, так ж в этом году за нами закрепили личного менеджера Viky и через вичат просто мгновенно решались наши вопросы!
Хотелось б больше лежаков у бассейна, их реально мало( И чтоб при заселении сразу говорили о том что у вас может входить в ваш пакет - ваучер на ужин, на пиво на массаж
6 / 10Average·Aug 2026
Hotel Review – Swissôtel Sanya
The location of Swissôtel Sanya is very good, and the hotel itself is impressive. The rooms are spacious, clean, tidy, and of good quality, with good amenities. Overall, the hotel accommodation was comfortable.
However, my experience with the water sports and spa services was extremely disappointing.
I came to Sanya mainly for kayaking and water sports. I was charged RMB 550 in advance, and I was clearly told that this payment covered deep-sea diving, parasailing, a yacht tour, and a boat tour, with no additional charges.
Unfortunately, the hotel had apparently outsourced these activities to a third party. The staff there were arrogant and tried to charge me additional money. More importantly, there was no diving, no parasailing, and no yacht tour available as promised. I felt that I had been misled about what I was paying for.
The spa experience was even worse. I was told that I had a 20-minute complimentary spa, but I ended up paying RMB 180 for an upgraded one-hour treatment. Unfortunately, this was one of the worst spa experiences I have ever had. The staff were shouting and the overall atmosphere was extremely unpleasant and unprofessional.
In summary:
The hotel itself is good, with an excellent location, spacious and clean rooms, and good amenities. However, the outsourced water-sports and spa services seriously damaged my overall experience. The hotel management should take responsibility for the third-party services operating under the hotel’s name and ensure that guests are not misled or charged unfairly.
Hotel accommodation: ⭐⭐⭐⭐☆
Water sports experience: ⭐☆☆☆☆
Spa experience: ⭐☆☆☆☆
Overall experience: ⭐⭐☆☆☆
Same
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Top rated by guests
8.2Excellent
(475 Ratings)
"We had a private pool which was lovely the room was very comfortable the reception staff especially Steve and the staff in the driveway with organising a taxi or car Breakfast plenty of variety"
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