Hotel in China
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
With guestrooms scattered in the foot or mid-levels of snow mountains, Jinmao Hotel Lijiang has been designed to form a street scene similar to those found in the old city of Lijiang, where guests can stroll the streets of the village while enjoying .
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of China
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
The hotel compound is lovely to stroll in and breakfast selection is good.
Location is a little away from the main tourist area but it's ok
9 / 10Outstanding·Sep 2026
Relaxing garden, mini zoo is very cute, nice fitness, breakfast is good too
It is difficult communicating in English
8 / 10Excellent·Aug 2026
Un immense resort avec tous les équipements imaginables : piscine, spa, plusieurs restaurants, et une mise en scène vraiment magnifique. Une petite voiture nous emmenait sur place, et la chambre était immense, parfaitement aménagée, en très bon état, impeccablement propre, avec une literie de top qualité. Le petit-déjeuner était extra, avec un buffet énorme, et nous avons testé le spa : l'un des meilleurs massages qu'on ait jamais eus, avec un excellent rapport qualité-prix. Vraiment au niveau d'un 5 étoiles sur tous les plans.
Le principal bémol concerne le staff : au-delà de la barrière de la langue (ils ne parlent pas du tout anglais, surtout dans les restaurants), le personnel n'était globalement pas très avenant, ce qui n'est pas très agréable pour un établissement 5 étoiles. L'hôtel est également assez loin du centre-ville de Lijiang, ce qui était clairement annoncé dès l'annonce donc pas une mauvaise surprise, mais cela nous rendait dépendants des restaurants sur place.
5 / 10·Jul 2026
Breakfast selection, the hotel activities, the view of the hotel
Two ceiling light fused since day one but not fixed the entire stay, the fridge in room was not working but also not fixed. Had to ask the staff to provide a portable fridge in room.
Blood stain found on bedsheet, hotel only changed our bed linens on our third day upon request. The staff wasn’t even apologetic and sound impatient.
Celebrate my mum’s birthday which has mentioned in the booking. Nothing was prepared until the second day I checked with the front desk, they said they overlooked as it was written in English… I hope other English speaking guests won’t be affected?
Check-in staff mentioned can arrange a taxi for us upon request during the stay. A female staff asked me and my mum to walk outside the hotel and get taxi by ourselves.
Breakfast restaurant was very crowded and even set up a used fork for me.
I think there are lots of rooms to improve for the hotel service. I have mentioned all these upon check out, a female staff was apologetic and offered me to have a doll? Which I rejected.
I truly hope the hotel can take my comments in a serious manner.
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Top rated by guests
8.8Excellent
(56 Ratings)
"We stayed in a 2 bedroom suite and it was a bit further than other type of rooms, but it offers a very private and quiet stay. The property is HUGE, with a garden, small pool, and the master bedroom f..."
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