We loved our stay on New Years Eve night. We wandered down to the waterfront for dinner, then down to see the many gorgeous penguins waddle onto the shore. The rooms were super clean, bed super comfy, great pillows and everything you need for an overnight stay.

All staff on site are the best

Not enough power points for charging

Friendly staff and very clean

the location and restaraunt

bathrooms need some attention

Fantastic staff and service

clean in general

I really loved the hotel, its location is excellent and it is surrounded by different restaurants. It was very clean and comfortable. Staff was really friendly and they gave options to explore during my stay. I highly recommend this hotel and price is really good for what you get 🙂

being able to access dining area by lift

Bath needed clean around bath taps and shower recess base.

good location, clean rooms - very friendly staff. Ordered room service from the restaurant and it was delicious.

The elevator smells musty - walls very thin, people coming back to rooms late woke me up.

The heater didn't work and it was cold

Nothing. Jane's service at the front desk was atrocious, almost like we were a huge inconvenience. She didn't even look us in the eyes! Super rude and dismissive.The room was basic, the view was the worst I've seen (would have preferred no windows at all rather than look out over the Toll yards and all the air conditioning units) and the bed was so uncomfortable, it gave brothel vibes.

Worst hotel I've experienced. Bar staff were sloppy, badly dressed and had no customer service skills. We stayed in our room for 10 minutes and left, sacrificing the $155 we had paid. We ended up forking out more money and staying at the Beachfront Voyager which was SO much better. We even got a free upgrade, a great view and left well rested :)