Hotel in Maceió
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Featuring free WiFi and an outdoor pool, Intercity Maceio offers accommodations in Maceió, 558 feet from Ponta Verde Beach.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Maceió
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
A localização era boa.
Café da manhã teve dias que faltou fruta, leite e café morno, não tinha nenhum tipo de bolo.
A limpeza do quarto e banheiro não eram boa.
Teve dias que não tinha de rosto.
9 / 10Outstanding·Sep 2026
Café da manhã, localização, atendimento
Falta de internet na tv
9 / 10Outstanding·Sep 2026
Gostei bastante da hospedagem, principalmente pela localização, que é excelente, e pela atenção da equipe da recepção. Tive um problema com a pia do quarto, que estava entupida, mas assim que comuniquei, resolveram imediatamente.
O café da manhã também me atendeu bem, com boas opções.
Como ponto a melhorar, apenas o atendimento de alguns funcionários do café, que não foram tão receptivos ou simpáticos.
5 / 10·Apr 2023
When they checked me into a smelly room with missing lights they were able to swap out for a more functional one. the staff at reception tried to be friendly and helpful some of the time.
They gave me dirty towels, each and every single time, it was ridiculous. They didn’t clean my room the whole 3 day stay despite me asking for this in reception and then confirming it would be done and it wasn’t. This resulted in me having to ask for toilet paper. Every time I asked for something within a certain time frame as I was only staying for a short time it ended up not being done, like my laundry that I had to chase for or the morning they made me late to a meeting due to not bringing towels in time and not having accessible WhatsApp so I had to call the head office to get this sorted. It definitely was not a 4 star experience and if I could get a refund I would demand one, it was not worth the money, the gym had very little equipment, including no yoga mats. When I told them I had very little time and needed a quick I answer they tried to multi task and serve other customers whilst serving me, this happened several times and was very frustrating, when you’re a traveller and trying to sort your next location quickly. Finally during check out they tried to charge me 10x as much for my laundry, which I am not kidding about, and when I asked them to check the price they came back with 10 x less, which is super dodgy.
$$$$
Top rated by guests
8.2Excellent
(1,444 Ratings)
"Everything ! The staff helpful and lovely."
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