Candeo Hotels Tokyo Roppongi
7.9Good
(1,778 Ratings)
"Great location easy to get to train and the bus. Lots of food options! The staff are wonderful! Best customer service!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Prime Location
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Spa
WiFi/Internet
Laundry services
Sauna
Smoking allowed
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
9 / 10Outstanding·Aug 2026
Roppongi, close to the Tokyo tower was perfect. The room was good with the huge comfortable bed and the view on the Tokyo tower. You had all the amenities you needed and the staff was very friendly and professional.
There was not alot of space for 2 people to to stow their luggage in the room.
9 / 10Outstanding·Aug 2026
Big onsen, nice vue from our room, nice amenities
9 / 10Outstanding·Aug 2026
Clean tidy and great helpful staff.
No gym.
6 / 10Average·Sep 2026
I was really looking forward to staying here. The photos on the website made it appear luxurious. I wanted to like it. But it just wasn't as shown.
What did I like? The staff were friendly and very helpful. The location was walking distance to a station (Odeo line), and the alleyways surrounding it had some lovely little shops - including a brilliant French pastry coffee shop that I fell in love with. The room (King Executive corner) was also a relatively good size and the air conditioning worked well.
However, the rooms and their facilities were old and worn. Immediately upon entering the room it smelt dank and damp. I spoke with the very friendly team at the front desk who kindly moved me to another room, however it was exactly the same. I couldn't see any ventilation in the room, so I suspect the carpets, the curtains, the furniture had just absorbed years of dampness because no matter how hard I tried to remove the smell, it wouldn't change. There was no air purifier in the room, but I was able to borrow one from reception. It was old however and didn't make any difference. I also purchased some room deodoriser from the drugstore nearby, but it didn't work.
The amenities were of a lower quality compared to other (similarly priced and some cheaper) hotels I stayed in on this trip, and the bathroom was smaller than most rooms I'd stayed in.
I was a very sad as I was really looking forward to my stay here, particularly as it was one of the more expensive hotels I stayed at on my trip.
I'm sorry, I don't like leaving negative reviews, but it's something I'd really have liked to know before my stay, as I would have chosen to stay elselwhere.
$$$$
7.9Good
(1,778 Ratings)
"Great location easy to get to train and the bus. Lots of food options! The staff are wonderful! Best customer service!"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Candeo Hotels Tokyo Roppongi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candeo Hotels Tokyo Roppongi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candeo Hotels Tokyo Roppongi?
We found 16 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.
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