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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
8 / 10
Accommodation was practical, good location, warm, central location, had everything your would require, overall pleasant
Location
Sent a message via the app to the company and requested the code for key box the day before, no reply. En route messaged again saying RTA no reply. Called number when outside property, broker advised to call owner issued with another number! No answer, continued to call until someone answered and was advised they would get it to me (they did not know). They called me back approximately 5-10 mins later with code. Does not seem like much but it was -34 and we had just travelled for Rovaniemi with two kids.
I paid for the accommodation, sending all the documentation without the code is ridiculous. That should be sent to me on the day at check in time not me chasing this about!
Then there was an issue with locating the internet password! Not in the welcome pack, not on back of router, can’t see it anywhere….. contacted owner several times, sent text messages - two days later was told it was a pice of paper under a glass tabletop next to router! (Side board had a white sheet on top, paper was white, glass on top of white sheet, items on top of side unit). I honestly don’t get it! What’s the issue with everything being so secretive!
Was sent information to access parking, prompted to download the app….. download the app it is In Finnish cannot change to English. Cannot read or translate with iPhone. I think it should be easier when I arrive once get hire car etc, I thought the company were on site etc. No one can help me. I had no idea if I would get fines when driving in the area, or when parked outside.Three days later I went to tourist section and asked for help because the company was not interested.
No one could set this up on my phone because it was not supported (newest iphone), could not register etc. three people later and one guy said I’ll do it under my name with your car registration details on my app! I have no idea if all of this hassle was even that important.
2 / 10
Very poor
1. Sauna was good
2. 5 mins walking from town
3. There's a dryer for clothes
4. S-market just across the street
1. Just after booking I received an additional charge of about 50% more from the original price
2. The main contact is with a third party, which is not in Finland and every time I call a different answered (big call center)
3. Communication with owner was bad in English or Finnish
4. I never received the Pin code for the keys, I had to call the owner after trying several minutes (in -10C weather) to enter.
5. On Sunday very early in the morning they started to plow the snow from the ceiling, making lots and lots of noise, making impossible to rest
6. Some parts of the apartment were not in good conditions (for example lamp broken from the bathroom ceiling)
7.Bed linen were piled on table, you have to put it yourself and if you're in a hurry or tired after a whole day Skiing or hiking, might be irritating
Sent a message via the app to the company and requested the code for key box the day before, no reply. En route messaged again saying RTA no reply. Called number when outside property, broker advised to call owner issued with another number! No answer, continued to call until someone answered and was advised they would get it to me (they did not know). They called me back approximately 5-10 mins later with code. Does not seem like much but it was -34 and we had just travelled for Rovaniemi with two kids.
I paid for the accommodation, sending all the documentation without the code is ridiculous. That should be sent to me on the day at check in time not me chasing this about!
Then there was an issue with locating the internet password! Not in the welcome pack, not on back of router, can’t see it anywhere….. contacted owner several times, sent text messages - two days later was told it was a pice of paper under a glass tabletop next to router! (Side board had a white sheet on top, paper was white, glass on top of white sheet, items on top of side unit). I honestly don’t get it! What’s the issue with everything being so secretive!
Was sent information to access parking, prompted to download the app….. download the app it is In Finnish cannot change to English. Cannot read or translate with iPhone. I think it should be easier when I arrive once get hire car etc, I thought the company were on site etc. No one can help me. I had no idea if I would get fines when driving in the area, or when parked outside.Three days later I went to tourist section and asked for help because the company was not interested.
No one could set this up on my phone because it was not supported (newest iphone), could not register etc. three people later and one guy said I’ll do it under my name with your car registration details on my app! I have no idea if all of this hassle was even that important.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Holiday Home Levi star 1009 by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Holiday Home Levi star 1009 by Interhome pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Home Levi star 1009 by Interhome?
We found 6 amenities for this rental. This includes free parking, non-smoking, wifi/internet, ski in/ski out, and contactless check-in/out.
"Location
I paid for the accommodation, sending all the documentation without the code is ridiculous. That should be sent to me on the day at check in time not me chasing this about!
Then there was an..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Comfortable Accommodations
Amenities
Free Parking
Non-smoking
WiFi/Internet
Ski in/Ski out
Contactless check-in/out
Cleaning products
Map of Lapland
Ratings and reviews
7.7 / 10
Good(9 Ratings)
100% verified reviews
8 / 10Excellent·Mar 2025
Nähe Stadtzentrum ind Skigebiet,
sehr eng
8 / 10Excellent·Feb 2025
Location
Sent a message via the app to the company and requested the code for key box the day before, no reply. En route messaged again saying RTA no reply. Called number when outside property, broker advised to call owner issued with another number! No answer, continued to call until someone answered and was advised they would get it to me (they did not know). They called me back approximately 5-10 mins later with code. Does not seem like much but it was -34 and we had just travelled for Rovaniemi with two kids.
I paid for the accommodation, sending all the documentation without the code is ridiculous. That should be sent to me on the day at check in time not me chasing this about!
Then there was an issue with locating the internet password! Not in the welcome pack, not on back of router, can’t see it anywhere….. contacted owner several times, sent text messages - two days later was told it was a pice of paper under a glass tabletop next to router! (Side board had a white sheet on top, paper was white, glass on top of white sheet, items on top of side unit). I honestly don’t get it! What’s the issue with everything being so secretive!
Was sent information to access parking, prompted to download the app….. download the app it is In Finnish cannot change to English. Cannot read or translate with iPhone. I think it should be easier when I arrive once get hire car etc, I thought the company were on site etc. No one can help me. I had no idea if I would get fines when driving in the area, or when parked outside.Three days later I went to tourist section and asked for help because the company was not interested.
No one could set this up on my phone because it was not supported (newest iphone), could not register etc. three people later and one guy said I’ll do it under my name with your car registration details on my app! I have no idea if all of this hassle was even that important.
$$$$
7.7Good
(9 Ratings)
"Location
I paid for the accommodation, sending all the documentation without the code is ridiculous. That should be sent to me on the day at check in time not me chasing this about!
Then there was an..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lapland
About this house rental
Comfortable Accommodations
Amenities
Free Parking
Non-smoking
WiFi/Internet
Ski in/Ski out
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Holiday Home Levi star 1009 by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Holiday Home Levi star 1009 by Interhome pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Home Levi star 1009 by Interhome?
We found 6 amenities for this rental. This includes free parking, non-smoking, wifi/internet, ski in/ski out, and contactless check-in/out.
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