We had a wonderful stay at Sails and would happily recommend it to anyone visiting Aore Island. Our host, Narelle, was incredibly approachable, helpful and responsive, particularly when we encountered some tricky last-minute changes to our airline booking. It was very reassuring to know that she was there to help when we needed it. The house itself is beautifully and thoughtfully presented and really does have everything you could possibly need for a sensational stay. The photos simply don't do it justice! Narelle has also put together an exceptionally informative guide to staying at Sails and making the most of Aore Island, which we found invaluable. Naomi, the on-site manager, and her gorgeous family were another enjoyable part of our stay. Naomi was always available to help smooth out any little wrinkles and very kindly took us to the local markets and shopping in Luganville. One of the things we particularly loved about Sails is that you can make your stay exactly what you want it to be. There are plenty of activities and opportunities to explore the island, meet and engage with the local people and experience a little of island life. Or, if you prefer, you can simply relax, enjoy the beautiful surroundings and do very little at all. Sails is a very special place, made even more so by the genuine warmth and care of the people associated with it. We left feeling that we'd experienced much more than simply staying in a beautiful holiday house. Thank you Narelle, Naomi and family for looking after us so well — we thoroughly enjoyed our time on Aore Island.

Five nights at Sails Beach House and we’re already plotting our return. Fabulous sea breezes, so the windows were never once shut. Our nightly entertainment came courtesy of the resident geckos, doing laps across the ceiling with the occasional spectacular tumble. High tide meant dugongs and turtles cruising past the deck, and at low tide we’d wander the reef right out front, pockets filling with shells. The kitchen was so well stocked we barely had to think — just organic produce from the ladies market and whatever looked best at the fish market, cooked fresh with the ocean at our door. The owner handled our transfers personally, staff sorted our bookings without a hitch, and the guest info pack was full of tips we actually used. Santo Heritage Tours built our day trips entirely around us — Santo in the mornings, a new lunch spot every afternoon. Kayaks and snorkelling gear was available for whenever we felt like it. Five nights flew by. We’ll be back.

Nothing

We had an absolutely wonderful five-night stay at this beautiful property in Vanuatu. I cannot say enough good things about it to do it justice. From the moment we booked, the host was friendly, responsive, and easy to deal with. The comprehensive house guide they provided was invaluable, particularly given some of the unique challenges that can come with travelling in a developing country. The property itself was beautiful, exceptionally clean, and well maintained. We enjoyed complete privacy throughout our stay while still knowing that the grounds staff were available and happy to assist whenever needed. One of the highlights was watching turtles swim past the property, particularly around high tide. Seeing them so regularly was a truly special experience and made our stay even more memorable. We followed the hosts’ recommendations and guidebook suggestions and it made the logistics of being on a tropical island easy. It is especially great that the staff can make call on your behalf, if you are having troubles with the local accents. It was clear that a great deal of thought and care had gone into making us feel comfortable and ensuring they we had the best possible experience. We thoroughly enjoyed our stay and would not hesitate to return. Highly recommended for anyone looking for a relaxing holiday home to stay in as a base for your adventure or just a place to chill out.

Loved everything

Comfortable house

Located in a more remote part of Aore island which adds to travel costs. Owner ( not onsite) v difficult to deal with. The caretaker’s new dog destroyed $500 worth of my personal belongings ( during the night) which the owner refused to reimburse, and which I had not been warned about. A month down the track I’m still waiting on my house deposit to be refunded. The solar is a v old system that needs updating. Tried to use the NutriBullet in the pantry which shorted the whole system. The solar failed nightly. No air con- need to leave house open and fans on.