Hotel in Almaty Region, Kazakhstan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Almaty Region, Kazakhstan
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2026
brilliant visit, helpful staff with questions like money changing, safety, things to see, affordable taxis etc. nice spa (good sauna and steam room, pool just big enough for floating around) the breakfast is the best breakfast ive had ever - huge, varied, delicious, unlimited! had dinner once there - food and portions were good but the price was about 50% higher than you would pay in a resturant
air con could have been a bit more powerful!
10 / 10Outstanding·Jun 2026
cracking stay - so relaxing after 8 days riding and walking. made full use of the sauna and the affordable massages. the breakfast was unbelivable - huge and varied - cold pizza for breakfast? yes please! but loads of choice and really fresh. we ate in the resturant one night which was good but expensive - about 2x what you would pay in a normal resturant but by western standards still affordable. the staff were very helpful with advice - you can change money for a v good rate just a few doors down and they were brilliant with giving us a bit of cashback in Som when we left to pay for our final taxi to the airport. one night the aircon broke halfway through but they gave us a 20% discount on that night as an appoligy the next morning
the air con breaking wasnt great but like i said we were recompensed. the location requires quite long taxis but all of that is cheep with the local taxi app - would suggest using the taxi app to book transfers to the airport as these were half the price of the hotel service - this was pointed out to me by the reception team though so absolutely no one was trying to catch us out (and tbf the car of the hotel service was vastly nicer and airconned compared to the seatbeltless local taxi...)
10 / 10Outstanding·May 2026
Breakfast was phenomenal. The Hotel pool and sauna were also great. The room was clean, bed was comfortable.
Nothing
6 / 10Average·Aug 2026
Clean comfortable room. Breakfast buffet was great.
If you want to do washing pre pared to pay some serious cash! We had been travelling for a month and had a bag full of washing to do it cost us $90 Aud. They did a good job but it was a lot of money for the amount.
$$$$
Top rated by guests
9Outstanding
(939 Ratings)
"brilliant visit, helpful staff with questions like money changing, safety, things to see, affordable taxis etc. nice spa (good sauna and steam room, pool just big enough for floating around) the break..."
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