Ausgesprochen freundliche Bedienung, der Concierge hat vorher angerufen, um zu sagen, dass wir das Zimmer schon ab 11:30 beziehen können, dass wir mehr vom Tag haben, das war sehr nett! generell ist uns aufgefallen, dass jeder sehr freundlich und zuvorkommend war. Auch die zwei Flaschen Wasser bei der Abreise sind eine sehr nette Geste!

Sehr freundlich begrüßt worden - mit Glas Sekt. Das Chalet wurde uns genau gezeigt und Ausflugstipps haben wir auch jede Menge bekommen! Ganz toll!

Es wäre angenehmer für die Gäste wenn die Putzkräfte bzw. das Service welches das Frühstück in die Chalets bringt, Transportwagen bekommt die gut gedämpfte Gummireifen haben, dann wäre das nicht so laut wenn sie auf dem Steinboden fahren!

Großes Appartement mit Sauna und Hottub

The location next to Grundlsee provides beautiful lake scenery The chalet resort experience was disappointing

The chalet was quoted as being 30sqm, but in fact, the entrance and bathroom take more than half. the actual living space is less than 15sqm. It was overcrowded to have breakfast in the chalet. The overall design of the room seems poorly thought through, eg> - The shower has no curtain or glass panels. This means that you end up with a wet floor, regardless of how careful you are. The gray tiling and the lack of curtains reminded me of my teenagehood - as a hockey player I would end up showering in changing rooms or stadiums or sports halls. Endearing, but not was I was hoping for a luxury weekend away - On the first night we were not offered to have breakfast at the restaurant but rather in our small living area chalet. The table provided was shaky on the floor. We were 3 people but only 2 chairs were provided for us. - The kitchen is overly supplied with large appliances but there is no room to place them. I ended up having to place a fancy coffee maker on the floor, given that the countertop space was less than 20 cm. - The chalet decoration is mainly made of wood, but the finishing shows poor materials and craftsmanship, with rough edges and flaky wood. We tried hard not to get splinters on our fingers. I am sure younger people find it very instagrammable but to anyone a bit more worldly, it simply looks cheap. We had dinner at the Seeblick restaurant. My husband's sous-vide meat was still hard and full of fat, he could not eat it. In Austria, children's dishes are always slathered in ketchup and tend to bring some sweet treats. I specifically asked the waiter not to bring them, and they still showed up on my son's plate. On checking out we headed to the reception, from where we received our keys and all information. The clerk insisted that we should check out at a different location, only for chalets. We had not been informed this existed upon arrival and it was not clearly signaled.