We enjoyed our stay at unit 36. The only thing that bothered me was I was disappointed in the master bedroom bed sheets. The top sheet was on sideways, the sheets were not tight and crisp and they did not smell clean. They almost felt like they had been slept in and were not clean. They were wrinkled and very loose. The sheets did not match, each pillow had a different style pillow case. The rest of the home felt clean. The kitchen was well stocked with cooking utensils. We really enjoyed our stay and would like to visit again.

I loved this home and all it's amenities. Great customer service. Will come again.

This home was ideal for us. The location in Santa Clara was central to the many activities we in gaged in. The proximity to the two pools and the Pickleball courts was the best in Paradise Village. The bedrooms are spacious with en-suite bathrooms, the two large family gathering areas were very accommodating. The kitchen is well suited for meal preparation and dining. The large grassy area out the back door provides much space for lawn activities. We thoroughly enjoyed our stay there.

This was a great place for a family getaway. It is definitely geared for a little bit younger crew of kids than what ours are. Pools are probably best for about 15 and under, but the older kids enjoyed the pickle ball courts and other activities. The house was nice. The items listed in their inventory need to be updated. One of the queen air mattresses didn't hold air, and the bedding/pillows/blankets weren't in the quantities given. Again, the house was nice, but is showing the wear and tear of a rental unit. Overall, we were really happy with our stay and with the amenities and property.

We loved this place! It was clean and spacious. We loved that every room had its own bathroom. It had everything needed for home away from home. We defiantly will stay again. I have already told many friends they need to go visit. Thank you for the nice home.

Place was clean, amenities were good, would stay there again

The place met out needs very well.

I wanted to send an email regarding our stay in unit 36 at paradise village. We had a wonderful stay in this house. Everything was exactly as described for all of our guests. The proximity to the pool and hot tub was a bonus. I did however feel it important to let you know a few things we came across during out stay. After arrival and people set up in their bedrooms only 1 bedroom TV was working. We had trouble finding some remotes but to get the TVS working directions or step by step setup would have been beneficial. We called someone to assist and we were very fortunate this fine gentleman came within the hour that night. Amazing customer service from him. He did have to reset the tv/rogue and batteries had to be changed on remotes which he didn't have them all so he said he'd send them the following day. Batteries came following day by another amazing fine gentleman. I had put a call in about the sink plugged and garburator leaking. I asked if he was the person. He said he didn't know of the issues but tried to fix. Did his best. Anyway we put a pan under the kitchen sink catching the leaks from the garburator. Someone showed up at the door about the garage door we assume a service call but had no idea what they were talking about and they said it must have been from the previous people renting. Guy said he had to get more tools. We didn't see him since. A few small items to note. Dish washer tabs there are not near enough with big groups of people. We sometimes had to run it twice a day. The dish cloth for the kitchen we could only find ONE. We did wash it but had nothing to sub with it. Maybe a few more towels and cloths would be helpful to large groups of guest. Some of the utensils (ladles, egg flipper, etc. mostly the large plastic ones seemed to have had their day. Parts are broke etc. I know it was mentioned bugs happen in this climate and such. However I had dropped my lip chap on the floor of the main floor bedroom tried to get it and used a light to find it under the bed. There are many critters (dead) under the bed that maybe should be cleaned up for future guests. Overall our group had a wonderful relaxing stay and wouldn't hesitate to recommend or even stay again. Thank you for everything Tracy Tanner.