Swissôtel Al Murooj Dubai

Swissôtel Al Murooj Dubai Hotel in Dubai

About this hotel

Situated in Dubai, this lovely hotel for $188 per night is a great option for your next trip. Five-star Swissôtel Al Murooj Dubai is situated across from Dubai Mall and the famous Burj Khalifa. It features a lush garden with a large swimming pool and free WiFi in public areas. Dubai World Trade Centre is a 10-minute drive away.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

0.36 miles

Swissôtel Al Murooj Dubai

4.1

Excellent(11,295 Reviews)

Hotel in Dubai

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

0.36 miles

Reviews

4.1/5.0

Excellent(11,295 Reviews)

100% verified reviews

2.0

May 2024

We were there for 48 hours and ended up paying double.

I liked the concierge who was incredibly helpful, the breakfast buffet options and the cleanliness of the rooms.

The check in process was a let down. We requested an early check in, there were no rooms available for us, but one that was more expensive that was “free right now to go into” so we paid an extra 300AED and then of course, were made to wait 15…20…40…60 minutes before we were allowed into the room. But then we were unable to get a refund and just go back to our original room!!!! I feel totally taken advantage of and think this was incredibly unfair. Then I looked on Booking.com and the same “upgrade room” was advertised much cheaper than what we were forced to pay!

9.0

May 2024

We had an amazing stay!

Its proximity to Dubai mall and location in downtown, facilities at the hotel like the big pools. The staff are very friendly and very customer oriented, they were very helpful at all times, especially Jirayr at reception who helped us look for our son’s phone. Yasser and Hamdi at the pool were also extremely nice and helpful.

It’s old and needs renovation

10.0

Apr 2024

My stay has left me hopeing to stay again.

Location and staff were lovely. The food quality, choice and quantity were excellent.

I had every thing I needed for the perfect stay.

1.0

Feb 2024

Terrible, terrible, terrible. Nothing positive to say about this hotel.

This was absolutely the worst experience of my life. I did not like a single thing at this hotel. Absolute waste of money.

Worst hotel experience of my life. Overrated, expensive, does not live up to Swiss Hotel's quality standards anywhere else. I expected so much more. Terrible experience. I would not recommend this hotel to anyone else. Must stay clear of this hotel if you want to enjoy your time in Dubai.

6.0

Jan 2024

Good but i expexted more from the hotel specially the furniture

Breakfast was v.good Good location

Old furniture. Smelly. Some buildings you have to go to by golf cart. The first apartment was with no carpet and no wallpaper. Just like a regular flat. Had to talk to management and they were kind to give me more Appropriate apartment.

3.0

Jan 2024

Do not recommend this hotel to anyone

Location

Everything from rate, service to facilities. There was no one to show us around the facility, which I found to be very strange for the amount of money I paid. Staff are corrupt trying to hook me up with drivers with whom they have financial interest. The venue is about collecting money nothing else, very disappointing in all aspects of the hotel and its services

7.0

Jan 2024

It was good value for money

Room. Location.

9.0

Jan 2024

Excellent facilities

Staff, facilities and location

Very crowded

10.0

Jan 2024

ممتازة

جيد جدا

9.0

Dec 2023

2 Tage Dubai

Aufgrund einer Fugplanänderung erreichten wir das Hotel, nachts11 Std. vor der aktuellen Check in Zeit. Wir erhielten dennoch ohne wenn und aber oder Aufpreis unser Zimmer. Die zentrale Lage war der Grund der Buchung. Service und Freundlichkeit der gesamte Mitarbeiter war hervorragend. Das Frühstück war sehr abwechslungsreich. Die Poolanlagen großzügig gestaltet. Im Pup wurde zu üblichen Dubai Preisen Alkohol ausgeschenkt.

Im Frühstück Außenbereich sind allerdings diverse Tauben die sich auf den nicht abgeräumten Tellern niederlassen.

8.0

Dec 2023

Hôtel confortable et bien situé

Localisation

Rien

7.0

Nov 2023

Overall comfortable stay. Be prepared to wait at the front desk due to staff shortage.

Room was large and comfortable. Professional and polite staff. Dubai Mall is within a walking distance, but it is not inter-connected. You will still have to walk outside on the hot concrete road.

They are short of staff at the front desk. I have arrived in the early morning. There was only one female staff at the front desk and handling the long queue of guests who wanted to check-in. It was very chaotic and not well organised, we were just told by her to wait at the sofa across the check-in desk. Understandably she was very stressed with the amount of work she had to handle by herself. Funny thing was there was another male staff at the counter but somehow he was NOT doing the check-in process which was not helpful. The hotel should allocate the resources more appropriately to handle the volume of guests, since Dubai airport is operating for 24 hours. I waited for almost 40mins to check-in. Hotel provided a free WiFi but it was unfortunately not very usable since the connection was not strong enough. Forget about having video call.

10.0

Nov 2023

Нам все понравилось, местоположение супер, все удобно и рядом, обязательно рекомендую всем особенно семьям !!

Нам понравился персонал, особенно сотрудник Iryanto, который всегда помогал и подсказывал нам все удобство гостиницы и очень качественно и хорошо обслуживал гостей гостиницы !!

Все прекрасно !

8.0

Nov 2023

Genau wie vorgestellt

Größe des Appartments und die super Lage.

Weg/Fußmarsch/Aufwand für den Swimmingpool

1.0

Nov 2023

Didn’t go well

Staff was cooperative

Literally they were charging for everything, there was no toothpaste in toilets , they were charging for every little thing

1.0

Nov 2023

terrible

room dated, broken dirty tiles in bathroom tap plug broken could not empty sink , one toilet would not work properly outside no one cleared room service from neighbours property for time of stay rotten smell in hallway , smokers on the floor room spelt of smoke on arrival kitchen bench broken

dated and hygiene of location

7.0

Oct 2023

Très bon séjour

La qualité de nettoyage des chambre. Les chambres étaient toujours très propres

Le mobilier était assez vieux et non uniforme. A titre d'exemple, le fauteuil et le canapé dans le salon semblaient anciens, déjà amortis et n'étaient pas de même couleur. Il en est de même pour les rideaux, notamment les boîtes à rideaux dont le tissu s'était décollé à certains endroit.

10.0

Oct 2023

overall excellent value for money resort and very clean!!!

location, its central to downtown & the staff very very helpful. rooms are very clean

the shower! water flow is very weak

9.0

Oct 2023

It was great amd friendly staff

Staff and pool

Noise from outside but it’s manageable.

7.0

Sep 2023

Overpriced location, hotel is 4 star

Location is ok, 5-10 minute walk to dubai mall. bed is comfortable. bathroom was nice: bathtub, bidet, overall clean.

windowsill is full of pigeons and their poop, smells terrible if you come close to the window, so we kept our curtains closed. view was poor anyway. hotel false advertises view from window in the room description. doorlock is super loud with nasty long beeping noise. hotel staff tried to talk with me by phone, but could not - phone connection had issues. if you think that 5-10 minute walk to dubai mall is good, think again: 5 minutes under the dubai sun at 40+ degrees and you're cooked.

8.0

Jul 2023

Very good experience

Location is excellent and breakfast is a little bit monotonous. Same variety everyday

Shuttle service to Dubai mall for hotel guests should be provided free

1.0

Jul 2023

Bad

The room

The staff are not helpful at all even dough they were not busy at all because we came around 3am on top of that they have very bad attitude and the manager was even worse than the staff,

8.0

May 2023

Very good

comfortable

location

9.0

May 2023

Superb

The location

The price

9.0

May 2023

Great food, location and friendliness

Was upgraded to a suite on arrival, which was nice. Clean, tidy and plenty of sockets (USB C!). All staff very friendly and professional without exception. I opted for breakfast and dinner included, which I highly recommend. Great options for both, with chefs making fresh produce throughout the service. Location very convenient for the mall and other tourist spots. A diverse cliental with multi nationality, couples/family's and business/pleasure, which gave a very inclusive feel. Always enjoy Swissotel's, and wont hesitate in returning to this one!

A traveller FYI and tip. If you travel by public transport, as I did. Rather than walk from the mall metro, through the mall, then crossing the road (which can be extremely confusing for first time visitors to Dubai, walk from emirates towers metro station. This is a similar route, and you can walk through DIFC if you need an AC break, taking the same amount of time.

10.0

Apr 2023

good service thanks for Duty manager Ashraf

Front office services

FAQs

How much does this hotel cost compared to others in Dubai?

The average price for a rental in Dubai is $172 per night. This rental is $16 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Swissôtel Al Murooj Dubai. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Swissôtel Al Murooj Dubai. Enjoy the water!

Is Swissôtel Al Murooj Dubai pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Swissôtel Al Murooj Dubai?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.3

Excellent(2,576 Reviews)

Swissôtel Al Murooj Dubai

About this hotel

Amenities

Map of Dubai

Nearby attractions

Swissôtel Al Murooj Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Dubai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Swissôtel Al Murooj Dubai pet friendly?

What amenities are available at Swissôtel Al Murooj Dubai?

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