Excellent

Service clean friendly

The stuff was really nice.

Our Room had a balcony, which was very nice.

We received an Email, which was saying that, even if we didn't book breakfast, we would get it anyways. At the check in we talked to the mister at the reception, showed him the email sent by the hotel. His answer was, that he would check it, but never did. It was very disappointing and not satisfied.

Perfect location for us with own transportation. No traffic noise at all. Hotel room is well equipped and on good standard.

Noisy room neighbors, but that is not the responsibility of the hotel

Communication with the staff was without any problems, late check-in was no problem and we even got served pizza, though the kitchen was already closing. The room featured a small fridge. There was enough parking space. Very good COVID-19 hygiene and a huge well ventilated breakfast area that made you feel safe. Early breakfast from 07:00 on is good when you want to leave early. Rich breakfast buffet. About 5 mins drive to Arco city center.

The buffet had a lot to offer, however the pastries / cakes were extraordinarily sweet and probably pre-packaged. This is what I've encountered in almost any Italian hotel, and you are not allowed to take anything with you. The carpet floor in our room was a little bit damaged. You could hear traffic in the night when windows open.

The hotel is located outside of Arco. However they have enough parking space. Thus if you're traveling by car, this is actually an advantage. The rooms are very spacious. Some have a balcony. Two things I'd like to point out are first the beds, which have a very good mattress. Not too soft and not too hard. This is definitely worth mentioning, because even many higher priced hotels fail this requirement. Second the rooms have a fridge. Very convenient if you want to store some food or cold drinks. The breakfast is served very early. You can already start a little bit before six o' clock which is very practical, if you want to leave early. The breakfast itself has a large enterprises enough selection to prevent you from leaving early and the price of 8€ is very reasonable. Furthermore the coffee is in contrast to some earlier reviews quite good and produced by one of to coffee machines. The personal is friendly and attentive.

I don't recommend taking a room that's facing the street. Since there is heavy traffic starting at around 5 o clock in the morning. However if you close the windows you will hear nothing. I can't neither judge the swimming pool nor the gym. Though I would wonder why you spent time in a gym in this area.

Clean rooms and all spaces, very willing full staff

Swimming pool water smelled little bit “chemically”

The room was big and tidy, the view from the balcony was nice towards the mountains. We wanted to be close to the mountains so this was a good location for us, however you need to have a car to easily go to the restaurants etc. Breakfast was good. There is a pool.

Nice, clean room. Very nice staff and good breakfast.

It was a bit far - still in walkable distance (around 20 minutes to Arco and a bus stop to Riva del Garda close to the hotel).

Excellent reception and restaurant staff; spacious ensuite bedroom with very comfortable bed; good Covid precautions and spotlessly clean throughout; outstanding value for money; nice grounds and a large swimminmg pool.

Excellent reception and restaurant staff, spacious comfortable bedrooms, spotlessly clean, good Covid precautions, good value for money.