Hotel in Suzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Garden
Laundry services
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Suzhou
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2022
Very quiet and relaxed arra. Outdoor pools fantastic. Fitness centre very good.
Brrakfast valso very good
10 / 10Outstanding·Oct 2021
It’s a fantastic hotel, with super friendly staff. Extra thanks for Max at the activities center who gave us free kites on our first day. This place is great for families with kids. We had a sunny week so we were on the pool every day. They even bring a cake to our bday!
If there was something to improve it would be the buffet. Example: Breakfast we see that they just repeated some of the cereals twice for two days since they ran out. Bread like the baguette was clearly from yesterday, so only fresh every two days. The chocolate fountain needs some staff to guard. Local kids were eating directly from the fountain putting used sticks in there.. Man Ho restaurant on the 11th floor has good food, but no English menus so not suitable for foreign tourists.
8 / 10Excellent·Jul 2021
It was very quiet and relaxing. The front of desk staff are very helpful and were very attentive to my needs.
The only English speaking staff were the front desk staff which became a problem when ordering room service or needing help at the pool. It became an inconvenience. For a 5 star hotel the food was atrocious. The western dishes were very dissatisfactory. The pool was occupied everyday by a bunch of kids which looked like a swim school. It was loud and not pleasant.
6 / 10Average·Aug 2022
Staff was very polite and can speak.little.english
Facilities,location
$$$$
Top rated by guests
8.2Excellent
(6 Ratings)
"Very quiet and relaxed arra. Outdoor pools fantastic. Fitness centre very good.
Brrakfast valso very good"
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