Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Sauna
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Sri Lanka
Available Rooms
Ratings and reviews
8.6 / 10
Excellent(618 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Staff, food, location.
10 / 10Outstanding·Oct 2026
Liked everything
Nothing
10 / 10Outstanding·Oct 2026
Modern interior with comfortable furniture. Friendly and helpful staff.
5 / 10·Aug 2026
I would not recommend this hotel 😏
It’s trying to be a high end hotel but failing. It’s just a bit run down, everything is just a bit tatty. Beds were made with no blankets, the AC is either on with windy ice or off, there is no in between, lights flickering, dripping AC. Unfortunately the pictures are heavily filtered and do not reflect reality. The restaurant has had a face lift and is lovely - the rest of the property has just not been kept up, the toiletries provided were not labelled and not good quality. The pool water tasted really odd and walls around the pool were cracked and damaged needing a lick of paint.
The first morning of our stay there was an incessant doorbell ringing along our corridor then a ring at our door and a male member of staff behind the door, who apologised when I opened the door and abruptly left.
I wouldn’t have minded if it were a cheaper hotel, but at $650USD for a family of four for 3 nights I was expecting more. We had had much nicer accommodation outside of Jaffna for a fraction of this cost. We went for dinner at the Fox Resort which is a similar price bracket but on a completely different level (was fully booked when we were looking for Jaffna accommodation).
The positive was the staff. They were all very nice and as lovely as they could be and the food was excellent, with a good breakfast. The young, sweet, keen waiting staff looked nervous and scared of their older supervisors in the restaurant, though.
I've rated the hotel as fair rather than negatively as I do appreciate that Jaffna is only recently post conflict and staff are really trying hard, the poor upkeep/modernisation of the building is likely more a reflection of this.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Sri Lanka
Available Rooms
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Sauna
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at NorthGate Jaffna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at NorthGate Jaffna. Enjoy the water!
Is NorthGate Jaffna pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NorthGate Jaffna?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
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