The riverside location.

Obviously very short staffed at time of our visit which meant delays at check-in, dinner, breakfast. Staff collecting their breakfast and eating it seated in the same room as the guests.

Very accessible lots of character and very friendly and helpful staff

Staff very welcoming and keen to please. Location good with river view from room as booked. Dinner was well prepared, tasty and reasonably priced.

No hot water this morning. Breakfast was somewhat chaotic. Room was next to noisy lift and earplugs were needed to drown out a persistent dripping noise from the roof. Overpriced for a pretty average 3* hotel.

The scenery is spectacular. The breakfast and dinner is superb. View From bedroom was great.

Lovely setting and friendly welcome.

Asked for rooms to be near a muddle with dinner booking. Breakfast ok, not great.

Much nicer than it looked in the photos. Nice bar by the river.

When water used in adjacent rooms it was quite loud.

great location, comfortable beds, pleasant staff warm and cozy bar nice restaurant

too few competent staff we didn’t get an itemised bill we had rooms too far apart from each other no real ales in the bar

Breakfast v nice.

I didn't realise from the website that breakfast was not automatically included with overnight stay.

Everything was great and I had a relaxing stay for work

Lovely Room. Lovely Staff. Lovely open fire in the bar.

Breakfast Eggs and Hot Water in the room could be improved.

Staff very friendly and attentive

The location was fantastic and parking was easy. We enjoyed the privacy of being in one of the annexes.

The sheets were a little stained and we could hear a lot of noise from neighbouring rooms. It was also a little unclear who to talk to when the reception was unmanned.

The breakfast was very good but the dining room needs a little bit of sprucing up. Dinner in the conservatory was also very good. Loved the atmosphere in the bar section in the evening.

The windows didn't seem to close properly and would open after closing. The radiator in the room didn't work and the bed was a little too soft. When I spoke to the receptionist about the radiator she explained they were in the process of replacing radiators, and in no time she had two heaters intalled in our room. Huge thank you to her.

location

very underinvested and ‘new’ rooms already falling apart.

nice place to stay, lovely surrounding.

room very tired in need of refreshment. bathroom mouldy. floor uneven. windows woth mould around.

Love Killin and have stayed at the hotel prior to covid. Our visit in Feb 2020 was much beyter and the rooms were cleaner. The receptionist wasn't the friendliest however the bar and restaurant staff were lovely. Especially a young lad. Sorry, I didn't catch his name.

The hotel rooms have been partially done up with new carpets and curtains. However, the rooms are still very run down looking and the bathrooms are terrible. Its sad to see such a beautiful hotel needing a good refurb and paint. The stairs leading to the rooms are extremely dirty, the carpets, walls and doors are needing freshened up.

Breakfast was okay you could have buffet or table service a bit confusing

The hotel was bean used for refugees lot of children in the hotel nosy

It's been a few years since I stayed at the Killin Hotel so I was delightfully surprised that the rooms have had a fantastic makeover while the bar and dining area retain their character. I enjoyed a drink in the bar. The breakfast in the morning was excellent. The staff were friendly.

The only "didn't like", and this is not entirely the hotel's fault, was with the workmen (in orange boilersuits who were also staying at the hotel) and the fact they were shouting and making a racket both inside and outside the hotel from 12.30am until 2.00am. It would have been nice if hotel management had words with them instead of guests having to tell them off at breakfast.

The location is great for walking and local scenery. The staff appeared to be stretched but two in particular did try their best to resolve issues.

The radiator in our room was not working when we arrived. They did bring heaters but did not make much difference. The hot tap in the bath would not turn. They fixed that but then there was no hot water. In the restaurant when we asked for particular gins the girl did not know any of the brands and suggested we go to the bar and get any old gin then walked away from the table.