Sempre me Hospedo e nunca me arrependo.. òtimo

La amabilidad del personal, la piscina, restaurante, desayuno, cercania del centro

Nada

El bar restaurante

Tv en español

Quarto grande, espaçoso, camas muito boas, piscina grande e limpa.

Pra variar todos os hotéis que tenho ido a FOZ, deixam funcionários do Mabu na porta dos restaurantes incomodando e sendo inconvenientes com família que viaja junto com filhos....mas um hotel que não boto meus pés.

El bufet era bueno y completo.

Es un hotel quedado en el tiempo, si bien las habitaciones estaban limpias le falta una limpieza más profunda, y está alejado de todo. Si no van en vehículo olvidenlo.

Front desk staff was very helpful.

Food in restaurant was overpriced and not very good.

Great staff

all was so so

hotel needs refurbishments

Excellent customer service, the staff was very friendly and helpful. It was such a pleasure to deal with them.

the staff was absolutely nice and helpful, breakfast very good, it’s a very good hotel

The pools is nice and the rooms are spacious

Some air conditioners so noiced…

there was nothing that we could really say we liked

it is not really a couples hotel, more a family with young kids hotel so it was very noisy with many activities for the kids. our room was close to kids area so it was VERY noisy in our room. our simple dinner order of burgers took over one and a half hours to get to our table, was served at 10:30pm which is far too late

we had some issue with the food, the kitchen served us a bit row fried chicken, however after complaining they didn’t charge us. on the check out it was super annoying because they charged us for ironing service, which they never mentioned it was paid. we requested for iron and they told us “we don’t have it, we can do it for you”, so we said okay and they didn’t mention it was paid. surprise in the check out. Please always mention prices for your guests.

Accommodation was well

I don't like the attention of personal , sometimes wasn't well some personal wasn't friendly .

Broken window rm 3112 insecure balcony A/C & WIfi not working properly..noises, not to the standards of a Best Western!

Great breakfast with many choices & omelets orders. The swimming pool opens to late evening. The staff, especially Gabriel at the tour desk, offered us excellent help to book Uber. He speaks and writes English. The receptionist did not speak English. We relied on Google translate to communicate

The room number does not correspond to the floor. & has no signage. It took us time to look for it. The janitor gave us wrong direction. The location is a bit far away from the town center.