Ibis Styles Larnaca

Everything is exceptional, above expectations at this hotel. Breakfast is amazing. The room is super clean and the bed very comfortable. The staff are very friendly, helpful and excellent at their respective roles. I really can’t suggest an improvement. All is exceptional!

Nada

Breakfast was very good, the room unexpectedly clean and the staff polite.

Strawberry room, where we stayed, seemed smaller than in the photos. I am not sure it is what I paid for, that is superior standard.

Great location, comfortable and spacious room, including spacious bathroom, enough space for your stuff, comfortable bed, nice design of the room, very nice breakfast with many choices.

The only small minus might be that there was no big mirror in the room for you to be able to check your whole outfit, which is especially important for business trips, but that just a very small shortcoming.

Unfortunately, my stay at this hotel was disappointing for several reasons. 1. Unacceptable delay at check-in As my flight arrived early in the morning, I contacted the hotel in advance to ask whether an early check-in would be possible. I was informed that this could not be arranged, which I understood. I therefore left my luggage at the hotel and spent the morning exploring the city. I returned at 1:40 p.m., just 20 minutes before the official check-in time of 2:00 p.m. However, I was told that my room was still being cleaned and that I had to wait. After waiting for some time, I asked the reception at 2:15 p.m. why the room was not ready, only to be told that I would have to wait another full hour. After travelling and spending the entire morning out, I was exhausted and understandably frustrated. It was only after I complained that the staff found another available room for me. Having to complain in order to receive a room when the official check-in time had already passed was unacceptable and made for a very poor first impression. 2. Misleading view from the balcony The view from the balcony was completely different from what was advertised on the hotel's website. Instead of the view I had expected, I was facing a construction-like, service area with machinery and equipment, as well as the rear façades of neighbouring hotels. I am attaching a photograph taken from the balcony so that prospective guests can see the actual view for themselves. The difference between the advertised presentation and the reality was very disappointing. 3. No complimentary travel adapter Since Cyprus uses a different type of electrical socket, I was unable to use my phone charger. I asked reception whether the hotel could provide a travel adapter, even temporarily, but was told that adapters were not provided as a complimentary service and that I would have to purchase one from the hotel instead.