Hotel in Shenzhen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided.
Amenities
Business facilities
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Contactless check-in/out
Cleaning products
Map of Shenzhen
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
location was good. Limited choice for vegetarians(One of us was a vegetarian).
Omlette was average.
Omlette yesterday was not good as I had opted for without any meat but it smelled with meat.
7 / 10Good·Sep 2026
Staff was friendly and helpful
A bit old and a makeover
9 / 10Outstanding·Jul 2026
Great location, close to subway, restaurants, shopping and other attractions.
Interior is showing its age.
5 / 10·Sep 2026
The location is the best in SZ, walking distance to the malls and restaurants.. Also to the park & lake is close by .
The staff was a bit strange, they should know at least basic English. A few ladies at the front desk were helpful (one she even collected my luggage from the room because the bell boys were no where to be found). The bell boys behaved strange and they did not understand one sentences in English. For an international hotel thats strange. The room has only Chinese sockets and it was difficult to get an adapter. They should upgrade to universal sockets. Room was so dated and old and the carped was ugly. Langham for the price point is much better. No water besides 2 tiny bottles in the room
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Top rated by guests
8.2Excellent
(385 Ratings)
"All"
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