Emporio Veracruz
About this hotel
Situated in Heroica Veracruz, this charming hotel for $23 per night is a fantastic option for your next break. This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of Heroica Veracruz
Reviews
4.4/5.0
Excellent(2,919 Reviews)
100% verified reviews
10.0
Central
Nothing
10.0
Todo estuvo súper ! Yo quede encantada con la habitación , el personal súper lindos y amables , la comida súper rica ! Todo ok ❤️
10.0
En general el hotel es bonito espacioso con áreas de alberca increíble hay 3 albercas y un jacuzzi súper placentero
Los pasillos del hotel tienen alfombra y huelen un poco a humedad
9.0
En general excelente
Las albercas las estaban limpiando a las 8 am, cuando el horario de servicio era desde las 7 am
10.0
Del hotel me gustó todo
Que permitan que las niñas y niños usen el jacussi
10.0
Instalaciones y servicio excelente
7.0
Las instalaciones son limpias y confortables
No son eco friendly porque desperdician mucha agua. Deberían invertir en reducir el gasto de la misma y más ahora con la escasez. Estuve en el tercer piso y para que el agua de la regadera salga caliente tienes que dejar abierta por más de 5 minutos las llaves del lavabo y la regadera y eso que nos enviaron al técnico de su hotel. Su sistema debería de mejorar. Inviértanle .
10.0
La ubicación excelente, Las camas muy cómodas, el desayuno muy rico y amplio, 5 de 5
El agua de la regadera difícil de mezclar, la TV se veía azul y me ofrecieron algo que no cumplieron, pero eso no afectó mi estancia
10.0
La cama es muy cómoda, excelente ambiente en la habitación para el descanso.
El bufet es delicioso.
Instalaciones muy limpias.
Sin duda, regresamos!
Observamos un sillón en el bar, deteriorado, se veía viejo, rompia con la excelente imagen del hotel.
El personal del valet parking, quizás debe estar más atento a recoger el auto de los huéspedes.
7.0
Facilities was damage
2.0
We liked the sea view of the port.
We didn't like the room at all because it smelled of sewage since the moment we arrived. We reported it immediately and were told there were no other rooms available. The smell was insupportable, and we smelled it all night long. Disgusting! On the second night water started to run through the ceiling, and we had to put towels because it was a steady flow, not drips. The personnel were polite and could see there were problems, but nothing was resolved. Even the glass in the door to the balcony was held together with grey sticky tape.
The room should never have been rented. It was totally substandard. A very disappointing experience of a hotel we'd already stayed at 2 times before. The hotel did give us a 50% refund, but it wasn't enough. The room wasn't worth $1000 mexican pesos a night, never mind $6,000. It was really minimum customer service.
10.0
Clean and great facilities.
All was great.
9.0
Service was great. The breakfast buffet was great. Everyone so nice and kind. Housekeeping clean the room even when we were leaving that same day, that was super nice!!!
We traveled with my mother who is 90 years old and the bathroom in the room has a bathtub and didn't have a handle to hold yourself. I should have informed the hotel and get a special type of room, but usually hotel rooms have a shower or at least a handle.
1.0
Just the pool,
They cancel or not recognize my reservation
9.0
Everything
6.0
Location and View are exceptional, if you want to look out over the port then this is the place to be
Bar and poolside service was terrible. We were a group of 8 people and on every occasion we sat down we had to go after 15 minutes to find a member of staff to serve us. They were cheerful and friendly but they really didn't want to serve any drinks or food if they could avoid it. We ended up visiting the nearby Fiesta Americana hotel when we wanted gin tonics or a bottle of wine in the evenings or afternoon as the Empporio had such shockingly slow service.
10.0
I did not eat at the resturant. Location was great and very safe.
The only thing I wish that they would give coffee for coffee maker everyday. We stayed 3 days, we had to pay for another coffee pack to have coffee the 2 day
1.0
So bad hotel
Everything
10.0
La vista
7.0
Comfortable bed, good view, lovely outdoor pool, central location
Constant squealing noise outside from roof of local business, food is overpriced, they leave the air conditioning and lights on after cleaning which is an insane waste of energy, they charged me USD$45 for a call within Mexico! Generally overpriced, even at discounted rate.
9.0
Perhaps because we extended our stay, we ended up in a room with a far lovelier view than we expected. We thoroughly enjoyed it! We did not eat breakfast at the hotel every day, but on the occasions we chose the breakfast buffet we thought it was extremely good.
A shame the cevicheria was not operating during our stay. It seemed it would be opening up for the World Cup.
4.0
Location is good every thing is walking distance
Staff is rude the only way they going to help you is if you are dressing good or if you show up in a nice car but if you show up with a backpack and a taxi and wearing shorts and t shirt expect no help
9.0
I like location, staff very friendly
Rooms not clean as must
Bathroom in bad conditions
Car cleaning service, at the middle of the hall
9.0
Our room was huge and super clean with a nice view over the Veracruz port. The bed super comfy.
The pool are outside is very nice too.
We especially loved the breakfast: really a lot to choose for every taste !
The building would need some renovations.
10.0
good costumer service , very clean , good location
the good attention and promptly response to a request
9.0
Good
Bad service waiteress, not friendly, she didn't want to clean the table we wanted.
FAQs
How much does this hotel cost compared to others in Heroica Veracruz?
The average price for a rental in Heroica Veracruz is $39 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emporio Veracruz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Emporio Veracruz. Enjoy the water!
Is Emporio Veracruz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emporio Veracruz?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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