Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Location
Hotel is old.
10 / 10Outstanding·Jul 2026
Central to town.
Parking limited. And they kept trying to force us to get two rooms instead of a family room for 2 adults and 4 kids.
10 / 10Outstanding·Jun 2026
The staff, the installations, the location! All great! No complaints
NA
5 / 10·Aug 2026
Location was in downtown and in walking distance to stores and some food options.
At check-in, the AC in our first room did not work, so we were changed to another room.
In the second room, the toilet did not function, and we had to fill water from the shower to flush it.
Thirdly, the WiFi did not work for the three days we stayed.
Overall it was a unpleasant stay.
$$$$
7.8Good
(1,128 Ratings)
"Central to town."
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