Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Incredible - Would 100% Stay Again
Everything! Incredible location which made the travel from Osaka 100% worthwhile. All of the staff were super friendly and helpful. The dinner in particular was amazing and quite an experience (a special mention to Soraki, who looked after us and provided fantastic service throughout the evening)!
Nothing. Just be aware that there are only a few taxis in Kinosaki so it's easiest to coordinate transport with the hotel shuttle bus. Also take cash to the spas as they don't accept card.
10 / 10
10/10 perfect!
Unbelievably beautiful room overlooking the water. Staff were incredibly friendly and kind. The baths are amazing. Cant recommend enough.
8 / 10
Gorgeous property to relax, but further away from the main town and public onsens.
Lovely, peaceful place. The setting is so nice and quiet as a way to break up a busy trip. The staff is sweet, and the view from the rooms is divine. They also have helpful shuttles that go into the city relatively often. I appreciated the onsens on the property as well as the late night udon and ice cream a lot. The bathrooms have a bath/shower option which isn't a given in the hotels in an onsen town, so I liked that that was available here.
I understand the staff tried their best with english-speaking guests. This isn't a complaint about them, because you can absolutely tell they are trying their best. However, a printed guide or some sort of English instructions for the onsen guide + etiquette or the yukata guide or on how to eat the breakfast and what each item was, and even to navigate the town would be very helpful. I also didn't know that the hotels are meant to provide the onsen day pass to guests and wasn't aware that I should ask for it, so I ended paying for tickets at the onsen.
10 / 10
Our favourite hotel in Japan...maybe in the world!
Ginka truly exceeded our expectations. Honestly, I'd like to keep it a secret but they deserve recognition. Everything was better than we could have hoped for.
The staff were excellent, friendly and incredibly helpful - nothing was too much trouble for them. They even helped us improve our Japanese!
The room was beautiful. Elegant and simple in a very Japanese way, but still comfortable. Fantastic view over the river. We had our own onsen in the bathroom, which was nice but the room got very hot when we used it. Everything in the mini bar was free, as well as sweets, drinks and ice creams/yoghurts outside the onsen.
Speaking of which. Two private onsens that can be booked in 40 minute slots, very nicely appointed and comfortable. The public onsen was fantastic, beautiful. Serene and calming with a view of the river. It was most enjoyable watching the fish jumping out of the river.
The food was UNBELIEVABLE! The kaiseke dinner was out of this world delicious, and so generous. The staff were very informative and really helped us to enjoy the food as much as possible. Drinks too were very good. Breakfast was massive. Beautifully presented and impressive. Our second morning we were able to eat with a view of the river.
The shuttle bus to Kinosaki is a good system and the town is nice, we enjoyed the onsens but we could have spent the whole day at Ginka!
We can't wait to come back. It wasn't cheap but it was worth every single penny.
Everything! Incredible location which made the travel from Osaka 100% worthwhile. All of the staff were super friendly and helpful. The dinner in particular was amazing and quite an experience (a special mention to Soraki, who looked after us and provided fantastic service throughout the evening)!
Nothing. Just be aware that there are only a few taxis in Kinosaki so it's easiest to coordinate transport with the hotel shuttle bus. Also take cash to the spas as they don't accept card.
10 / 10Outstanding·Oct 2026
Unbelievably beautiful room overlooking the water. Staff were incredibly friendly and kind. The baths are amazing. Cant recommend enough.
8 / 10Excellent·Oct 2026
Lovely, peaceful place. The setting is so nice and quiet as a way to break up a busy trip. The staff is sweet, and the view from the rooms is divine. They also have helpful shuttles that go into the city relatively often. I appreciated the onsens on the property as well as the late night udon and ice cream a lot. The bathrooms have a bath/shower option which isn't a given in the hotels in an onsen town, so I liked that that was available here.
I understand the staff tried their best with english-speaking guests. This isn't a complaint about them, because you can absolutely tell they are trying their best. However, a printed guide or some sort of English instructions for the onsen guide + etiquette or the yukata guide or on how to eat the breakfast and what each item was, and even to navigate the town would be very helpful. I also didn't know that the hotels are meant to provide the onsen day pass to guests and wasn't aware that I should ask for it, so I ended paying for tickets at the onsen.
10 / 10Outstanding·Oct 2026
Ginka truly exceeded our expectations. Honestly, I'd like to keep it a secret but they deserve recognition. Everything was better than we could have hoped for.
The staff were excellent, friendly and incredibly helpful - nothing was too much trouble for them. They even helped us improve our Japanese!
The room was beautiful. Elegant and simple in a very Japanese way, but still comfortable. Fantastic view over the river. We had our own onsen in the bathroom, which was nice but the room got very hot when we used it. Everything in the mini bar was free, as well as sweets, drinks and ice creams/yoghurts outside the onsen.
Speaking of which. Two private onsens that can be booked in 40 minute slots, very nicely appointed and comfortable. The public onsen was fantastic, beautiful. Serene and calming with a view of the river. It was most enjoyable watching the fish jumping out of the river.
The food was UNBELIEVABLE! The kaiseke dinner was out of this world delicious, and so generous. The staff were very informative and really helped us to enjoy the food as much as possible. Drinks too were very good. Breakfast was massive. Beautifully presented and impressive. Our second morning we were able to eat with a view of the river.
The shuttle bus to Kinosaki is a good system and the town is nice, we enjoyed the onsens but we could have spent the whole day at Ginka!
We can't wait to come back. It wasn't cheap but it was worth every single penny.
"Everything! Incredible location which made the travel from Osaka 100% worthwhile. All of the staff were super friendly and helpful. The dinner in particular was amazing and quite an experience (a spec..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this ryokan rental
Vast area with 6600 square yards in Kinosaki Onsen, 城崎 円山川温泉 銀花 features Japanese style rooms, natural hot springs and Japanese food restaurants.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Garden
Spa bath
Family friendly
Smoking allowed
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hyogo Prefecture
Ratings and reviews
9.4 / 10
Outstanding(320 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
Everything! Incredible location which made the travel from Osaka 100% worthwhile. All of the staff were super friendly and helpful. The dinner in particular was amazing and quite an experience (a special mention to Soraki, who looked after us and provided fantastic service throughout the evening)!
Nothing. Just be aware that there are only a few taxis in Kinosaki so it's easiest to coordinate transport with the hotel shuttle bus. Also take cash to the spas as they don't accept card.
10 / 10Outstanding·Oct 2026
Unbelievably beautiful room overlooking the water. Staff were incredibly friendly and kind. The baths are amazing. Cant recommend enough.
8 / 10Excellent·Oct 2026
Lovely, peaceful place. The setting is so nice and quiet as a way to break up a busy trip. The staff is sweet, and the view from the rooms is divine. They also have helpful shuttles that go into the city relatively often. I appreciated the onsens on the property as well as the late night udon and ice cream a lot. The bathrooms have a bath/shower option which isn't a given in the hotels in an onsen town, so I liked that that was available here.
I understand the staff tried their best with english-speaking guests. This isn't a complaint about them, because you can absolutely tell they are trying their best. However, a printed guide or some sort of English instructions for the onsen guide + etiquette or the yukata guide or on how to eat the breakfast and what each item was, and even to navigate the town would be very helpful. I also didn't know that the hotels are meant to provide the onsen day pass to guests and wasn't aware that I should ask for it, so I ended paying for tickets at the onsen.
10 / 10Outstanding·Oct 2026
Ginka truly exceeded our expectations. Honestly, I'd like to keep it a secret but they deserve recognition. Everything was better than we could have hoped for.
The staff were excellent, friendly and incredibly helpful - nothing was too much trouble for them. They even helped us improve our Japanese!
The room was beautiful. Elegant and simple in a very Japanese way, but still comfortable. Fantastic view over the river. We had our own onsen in the bathroom, which was nice but the room got very hot when we used it. Everything in the mini bar was free, as well as sweets, drinks and ice creams/yoghurts outside the onsen.
Speaking of which. Two private onsens that can be booked in 40 minute slots, very nicely appointed and comfortable. The public onsen was fantastic, beautiful. Serene and calming with a view of the river. It was most enjoyable watching the fish jumping out of the river.
The food was UNBELIEVABLE! The kaiseke dinner was out of this world delicious, and so generous. The staff were very informative and really helped us to enjoy the food as much as possible. Drinks too were very good. Breakfast was massive. Beautifully presented and impressive. Our second morning we were able to eat with a view of the river.
The shuttle bus to Kinosaki is a good system and the town is nice, we enjoyed the onsens but we could have spent the whole day at Ginka!
We can't wait to come back. It wasn't cheap but it was worth every single penny.
$$$$
Top rated by guests
9.4Outstanding
(320 Ratings)
"Everything! Incredible location which made the travel from Osaka 100% worthwhile. All of the staff were super friendly and helpful. The dinner in particular was amazing and quite an experience (a spec..."
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