Troia Residences - Beach Houses

The location was great, very beautiful and peaceful. The villas were very spacious and perfect for what we had in mind for our little team retreat.

Nothing bad to say, except for the fact that a week after we left we still didn't get the invoice and need to contact the hotel for the second time to request it.

Fantastic location. Troia it's a nice place to rest and to be in vacations with the familly.

Air condicioner of the house didn't work. It was mentioned that the house has a pool but it has not! So we book the house thinking there's a pool and we didn't have one. The reception desk is at hotel Aqualuz and their service is very very bad. The notifyed me via email on the check-in day at 6pm saying that check-in should be made after 4pm. When arrived to the proprierty we had no idea we should go to this Aqualuz Hotel. At Aqualuz hotel there was a uge line to check-in and we were waiting for hours. Unbeliavable. I will not repeat this experience and that's pitty because the house is very nice.

The design of the villas are nice.

I think for the value of these villas I think the maintenance and up keep of these properties should impecable. In some places like balconies the overall look was worn down. The check in was very late and the check out early. They should have a mat in front door so we aren't tracking water all over the place.

Modern and large

Dirty bathroom and kitchen, broken umbrella, door missing off bathroom, changed our accommodation, were rude and dismissive when we complained about these things. Beds were like sleeping on a slab of stone.