Hotel in Riau Islands, Indonesia
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
About this hotel
Strategically located in Batam, Batam City Hotel features a restaurant and free Wi-Fi access throughout the property. Batam City Square Mall is less than a 5-minute walk away.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Fire extinguisher
Map of Riau Islands, Indonesia
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Friendly staffs from security to front desk.
room 907.the toilet bowl between shower glass door is too close to each other.Imagine big size human wana seat on toilet bowl he/she definitely feel uncomfortable.There was no room service menu or QR Menu and staff claimed that there is.Staff failed to check prior guest arrival.2nd night i had room change to 505 and prior on making my booking i did request for double bed.Unfortunately no one bother to reply and Inwas only informed that there no availability of my request hence Inwas given twin bed.I am solo travel why would i need to have twin bed.Please ensure my room to have Double bed instead of twin bed.I be coming in 2-3 weeka time.
9 / 10Outstanding·Jul 2026
Clean
Nil
10 / 10Outstanding·Jun 2026
We had a very pleasant stay at Batam City Hotel.
The location was excellent and one of the highlights of our trip. It is conveniently located within walking distance of BCS Mall and Grand Batam Mall, making shopping and dining very accessible. It was also easy for us to visit our favourite spots, including Moni Cosmetic and the Lapisa Penuin outlet.
The beds and pillows were comfortable, allowing us to rest well after a day of exploring and shopping. The breakfast was decent and offered a good variety of options, which was more than sufficient for us to start the day.
What truly stood out was the hospitality of the staff. Everyone was friendly and welcoming throughout our stay. We were especially touched by the kindness of the receptionist, who graciously allowed us a slightly later checkout so that we could complete our Zuhur prayers. We did not even request it, yet he thoughtfully extended this gesture to us. Masya Allah, such kindness and consideration are rare and deeply appreciated. May Allah reward him abundantly for his thoughtfulness and generosity.
Overall, we enjoyed our stay and found the hotel to be great value for its location, comfort, and service. We will definitely return on our next trip to Batam.
While the hotel facilities may not be the newest, everything was clean, comfortable and well-maintained, which more than made up for it. Nothing in particular. We thoroughly enjoyed our stay and would happily return. 😊
5 / 10·Nov 2025
price good, breakfast acceptable
change the towels, is very old and dirty
$$$$
7.5Good
(248 Ratings)
"We had a very pleasant stay at Batam City Hotel.
The location was excellent and one of the highlights of our trip. It is conveniently located within walking distance of BCS Mall and Grand Batam Mall, ..."
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