Palmetto Hotel

Clean and professional

The parking

I had a good stay overall. The room was clean, comfortable, and well maintained. The hotel's central location was very convenient and made it easy to get around. The breakfast was good, although the selection was somewhat limited. Despite the fewer options, the quality of the food was satisfactory.

On the downside, the shower area's water drainage could be improved, as water tended to accumulate. In addition, the hot and cold water temperatures were inconsistent and didn't always respond to the settings on the shower knob. One recommendation for future guests is to request a room away from the road side. At night, noise from passing motorcycles can be quite noticeable and may disturb sleep.

I had hurt my foot and the man at the reception gladly helped me upstairs with my bags. Breakfast was good. I asked for a quiet room and that was accommodated. There are several restaurants and a shopping center nearby.

The staff was excellent in every way and did everything you asked for . The lobby was nice, clean and comfortable. The location was very good . The room size was good.

The room size was good. The shower had mold everywhere, there was hair on the bathroom floor around the toilet and sink. The TV was difficult to work with and there were no written instructions on how to use the 2 remotes. The room was on Avenue Duarte so the street noise was uncomfortable but I was told this in advance so I have no reason to complain. The shower hose handle was broken and you had no place to hang it so the water went all over the bathroom. The toilet seat was broken and dangerous to sit on. There was no bath mat so the floor got very wet and if you went to use the toilet you could fall very easily. There were rust stains on the floor near the TV. A bathroom fixture was extremely rusty. The tiny free shampoo and conditioner bottles were open. The sheet on the bed had stains on it. The breakfast omelets were dry tasteless, over cooked and the cheese in it was tasteless. You were out of coffee. The staff at breakfast were very nice. You had no orange juice. The bread was terrible and there was no fruit. The best thing was the room size was comfortable, the air conditioner was very good, the staff were excellent, the lobby was nice, the location was very good, and the maintenance guy fixed all the things I just mentioned right away so he was great!