Mercure Queenstown Resort
About this hotel
Located in Queenstown, this attractive hotel for $407 per night is a great choice for your next break. The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Queenstown
Reviews
4.0/5.0
Good(1,673 Reviews)
100% verified reviews
10.0
Location was amazing
8.0
room was quiet and comfortable
shower over bath is outdated - this should have been a shower unit only
10.0
The staff were amazing especially Una on reception and Dylan at the Bar. Very helpful and accommodating. When I didn't feel the room matched the booking they happily upgraded it.
It was perfect for what I required. If it had a massage facility it would be even better.
6.0
Nice lake view and spacious room
Price
3.0
Friendly staff, free parking.
We stayed in South Island for 2 weeks at different places and stay here is the worst of our trip. The elevator was unclean and smelly. The toilet in our room was broken, though they sent someone to fix when complained. Spa was dirty. Away from the city. The room was nothing like how it was shown in the photos. Breakfast was average.
7.0
Liked the room and the view matched the description and photos mentioned by the hotel on the website.
Gym needs more equipments and also pool wasn’t heated. Although they have 3 hot tubs but its very hard to excess as people kept using it for hours.
10.0
The accomodation was very nice beds are a bit too soft.
9.0
Fantastic view!
7.0
Lakefront room was good. Warm and comfortable.
The room was set up for another guest when we got into the room with a special card left for this guest. The reception staff had to come and take it away.
The dinner at the restaurant was overpriced. We ordered vegetarian main -roasted cauliflower which was $38 person and all we got was four florets of cauliflower with four polenta fries. We ordered Cajun fries and got normal fries.
4.0
The breakfast is good. A lot of parking space.
Staff in not friendly. False advertisement. They said in the advertisement before I booked it our room will be having a coffee machine but when we arrived in there there’s none in the room and staff said it’s not included to what we booked. Also they said in the advertisement they got family room in the hotel but when we looked at asked for it, staff said they don’t have a family room. Which is false advertisement.
7.0
The staffs are nice
The room is old and not clean. Carpet looks dirty. Light is not enough, the room looks very dark even all the lights are on. We have booked a lake view room, but 1/4 of our view were blocked by the building and in front of a dirty untidy garden and pipe, we didn't even want to open the window to avoid the bugs or Flys come into our room from the dirty pipe. Doesn't worth the money at all. Definitely not a 4 stars hotel
7.0
loved the view, got a free upgrade which was a great bonus!
tv aerial wasn’t the greatest
6.0
room upgraded to lake view
bed needs replacing, breakfast needs a tune up more heat in eggs etc,
9.0
The room was large and spacious with a great mountain and lake view. Loved it. The staff were extremely friendly and helpful. Very good food as well. The restaurant also had a great view which was a bonus.
9.0
Great view of the mountain ranges, shrubs outside the window could be trimmed to obtain a stunning view though.
The fridge kept making a noise during the night.
One of the beds had a broken spring which made the mattress very saggy. We noticed this was fixed the following day but it compressed again that night so could do with replacing.
9.0
The meal was delicious . Best ribs ever!
8.0
Great view of the lake. Absolutely stunning.
Breakfast was expensive and average for the price
6.0
Good location
service very bad, hotel do not want to provide the invoice and until now i still did not receive the softcopy via email.
8.0
Amazing views, great breakfast.
Distance from town, long hill to reach resort if you walk in. Resort is looking very dated.
6.0
location and friendly staff, nice and clean
no microwave in the rooms for our food to be heated
9.0
We had a lovely lake view room with vistas over both Lake Wakatipu and the southern part of Queenstown. The room was comfortable and quiet and met all our needs for a two night stay.
The shower was only half enclosed, which resulted in very wet floors after showering. After spending a couple weeks in several other NZ hotels, though, this appears to be very common.
5.0
The room had a nice view, which was i booked it. it was clean and the beds comfy.
$315 a night for a very basic room, a glass bathroom door that was useless re privacy (i was travelling with my 18 year old son) and then I was expected to pay an extra $10 for wifi - seriously?????
6.0
great location
we paid for a room with a view but got a room that 3/4 of the view was houses and the road, tiny view of lake.
room service QR code wouldn’t work, we called reception and they said to look online which wasn’t very helpful so rang the so service number and they said we could only get chips. we asked to bug water and or other drinks and they said they didn’t do drinks and there was non in the room fridge either.
we looked online and the website said the pool was open till 12 and when we went there at 10:40 it was closed.
6.0
Lovely walk to the hotel from town. Took about 15 minutes walk.
Spa pool hadn't been cleaned for a while which was disappointing.
8.0
Amazing views from the room off the lake and Remarkables to start the day and the pool area was a great place to unwind at the end of the day.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $262 per night. This rental is $145 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Queenstown Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Queenstown Resort. Enjoy the water!
Is Mercure Queenstown Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Queenstown Resort?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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