Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
I will not repeat
The apartment is located close to Junction Mall and a Naivas supermarket, in a calm and safe area. Staff at the gate are very nice. It includes a small gym with basic things.
Communication with the host was quite slow and intermittent. On the day of arrival, I only received the check-in details (including the flat number and locker password) about an hour before check-in, despite having to ask repeatedly. The payment process was also not very straightforward, though having MPesa made it easier.
Upon arrival, I noticed several issues in the apartment: the door lock was unreliable, the washing machine was full of dirty, smelly water (fortunately resolved the same day), the living room bulb was not working properly (and was not repaired), and there was no hot water during my entire stay. Overall, the condition of the property did not fully match the photos.
9 / 10
Neat and tidy apartment in great location
Both of the apartments that we have stayed in at Astoria were fantastic. The apartments are clean and excellent value for money. Peris is an excellent host, very quick to respond and help out. The building is secure and quiet and located in a very convenient spot. Would definitely stay again and recommend!
Nothing
3 / 10
Disappointing Experience – Poor Management and Maintenance Issues
Location is central and overall the property is decent.
Our stay was unfortunately marked by poor service, particularly from the management team. We dealt directly with Maryanne, who failed to respond to messages - despite us sending them to the same number where we had previously received communication - and didn’t get back to us in a timely manner when she said she would. When we raised concerns about our stay on the last day and requested a partial refund, she offered only an apology and a discount for a future stay, which we declined as we have no intention of returning. After that, the conversation deteriorated - she talked over us insisting we just accept the “sincere apologies” without any competition, deflected responsibility, and misrepresented the situation.
In terms of the accommodation itself, there were serious maintenance issues. There was no hot water in the shower for the duration of our 3-night stay - only the tap had hot water. Even more concerning, a large section of ceiling paint fell into the shower and around the toilet area. The paint issue came from dampness which sometimes left a stench. Despite sending a video and photo of the damage, it wasn’t even cleaned at the very least up until the day we checked out, and the hot water issue remained unresolved.
Overall, the lack of actioned accountability and basic maintenance made for a very disappointing stay.
9 / 10
Quiet, clean and convenient apartment with a responsive and efficient host.
The apartment was clean and tidy (cleaner came every 2 days which was wonderful). Peris was a very responsive host and nothing was too much trouble. We stayed in 2 different apartments over our holiday at different times and found both to be very comfortable and quiet. The apartment complex is very safe with lots of convenient shops and services within walking distance. The pool and gym (and entire complex) is spotlessly clean and the lifts are fast. We felt safe and welcome here and will definitely be returning and recommending Astoria Apartments.
Both of the apartments that we have stayed in at Astoria were fantastic. The apartments are clean and excellent value for money. Peris is an excellent host, very quick to respond and help out. The building is secure and quiet and located in a very convenient spot. Would definitely stay again and recommend!
Nothing
9 / 10Outstanding·Apr 2025
The apartment was clean and tidy (cleaner came every 2 days which was wonderful). Peris was a very responsive host and nothing was too much trouble. We stayed in 2 different apartments over our holiday at different times and found both to be very comfortable and quiet. The apartment complex is very safe with lots of convenient shops and services within walking distance. The pool and gym (and entire complex) is spotlessly clean and the lifts are fast. We felt safe and welcome here and will definitely be returning and recommending Astoria Apartments.
Nothing, excellent value for money.
10 / 10Outstanding·Nov 2024
Good location 3 minures from supermarket, well equipped, nice pool, very attentive and responsive staff
10 / 10Outstanding·Nov 2024
I couldn't be happier with my experience. From start to finish, the process was seamless. The staff were friendly and accommodating. The room was clean, comfortable, and exactly as described on the website.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Astoria Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Astoria Apartments. Enjoy the water!
Is Astoria Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Astoria Apartments?
We found 14 amenities for this rental. This includes free wifi/internet, pool, non-smoking, gym, and balcony/terrace.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Smoking allowed
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Ratings and reviews
7.5 / 10
Good(25 Ratings)
100% verified reviews
9 / 10Outstanding·May 2025
Both of the apartments that we have stayed in at Astoria were fantastic. The apartments are clean and excellent value for money. Peris is an excellent host, very quick to respond and help out. The building is secure and quiet and located in a very convenient spot. Would definitely stay again and recommend!
Nothing
9 / 10Outstanding·Apr 2025
The apartment was clean and tidy (cleaner came every 2 days which was wonderful). Peris was a very responsive host and nothing was too much trouble. We stayed in 2 different apartments over our holiday at different times and found both to be very comfortable and quiet. The apartment complex is very safe with lots of convenient shops and services within walking distance. The pool and gym (and entire complex) is spotlessly clean and the lifts are fast. We felt safe and welcome here and will definitely be returning and recommending Astoria Apartments.
Nothing, excellent value for money.
10 / 10Outstanding·Nov 2024
Good location 3 minures from supermarket, well equipped, nice pool, very attentive and responsive staff
10 / 10Outstanding·Nov 2024
I couldn't be happier with my experience. From start to finish, the process was seamless. The staff were friendly and accommodating. The room was clean, comfortable, and exactly as described on the website.
$$$$
7.5Good
(25 Ratings)
"Good location 3 minures from supermarket, well equipped, nice pool, very attentive and responsive staff"
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Nairobi County
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Smoking allowed
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Astoria Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Astoria Apartments. Enjoy the water!
Is Astoria Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Astoria Apartments?
We found 14 amenities for this rental. This includes free wifi/internet, pool, non-smoking, gym, and balcony/terrace.
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